Reconciliation Specialist

Travel Reconciliation Specialist

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

In this role, you will support end-to-end credit and invoice reconciliation processes with primary responsibility for reconciling all travel-related central billing to US cost centers while providing comprehensive billing support to the travel management, TMC, and traveler services teams.

What You'll Do

• Manage and reconcile US ghost/BTA accounts, ensuring accuracy and timely reporting
• Maintain preferred travel supplier account billing by processing monthly incoming invoices from ground transportation, rental car, and hotel suppliers; conduct PO reconciliation to support Finance and Recruiting quarterly and year-end reporting
• Monitor US employee credit card declines related to travel items, adjust pre-charging when possible to avoid BTA billing, and advise employees on updating corporate card information
• Assist the Customer Service and TMC groups with complex US billing situations including employee and supplier payments, airline debit memos, agent error payouts, and HCP traveler reimbursements
• Manage US rental car accident claims and assist with travel booking research to validate US Faculty Resources HCP travel reimbursement claims
• Conduct monthly financial reviews comparing forecasted budgets against actual expenditures; calculate travel bonuses, transaction fee rebates, and SLA penalties; process credit card and PO rejections
• Verify hotel pharma compliance, collaborate on HCP reimbursement, work with preferred ground transportation providers, manage direct billing, and reconcile chauffeured car service accounts
• Collaborate with internal teams on Concur builds, support travel counselors with payment questions, and provide reporting support to analysts

What We're Looking For

• Proven experience in Billing, Finance, or Operations
• Demonstrated expertise in reconciliation and financial processing
• Strong analytical and problem-solving capabilities
• Excellent vendor management and customer service skills
• Ability to manage multiple priorities and operate effectively in a fast-moving, matrix environment
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)
• Attention to detail and ability to maintain accuracy with complex financial data
• Strong communication skills for cross-functional collaboration

Location

United States

The US national base salary range for this position is from

$72,100.00 - $133,900.00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!