Administrative Assistant at Florida Defensive Training

FLORIDA DEFENSIVE TRAINING LLC

Job Description
Job Description
Florida Defensive Training is seeking a motivated and professional Full-Time & Part-Time Administrative Assistant to join our growing team in Fort Lauderdale, Florida. This position is ideal for someone who is organized, customer-service oriented, and comfortable working in a fast-paced training environment serving civilians, private security, and law enforcement personnel.
Position Overview
The Administrative Assistant will be responsible for handling day-to-day administrative operations, customer communication, scheduling, and fingerprint processing services. This role serves as one of the primary points of contact for students, members, and clients.
Responsibilities
Answer inbound and outbound customer service calls
Respond to SMS messages and emails professionally and promptly
Schedule classes, appointments, and training sessions
Assist customers with registration and general inquiries
Conduct fingerprint services for customers
Maintain customer records and administrative documentation
Coordinate with instructors and management staff
Support daily office operations and front desk activities
Provide excellent customer service in person, over the phone, and online
Qualifications
Strong communication and customer service skills
Professional appearance and demeanor
Ability to multitask in a fast-paced environment
Basic computer and administrative skills
Experience with scheduling and office management preferred
Bilingual (English/Spanish) preferred
Must be reliable, organized, and detail-oriented
Previous experience in customer service, administration, or front desk operations is a plus
Employment Details
Full-Time & Part-Time Position
Location: Fort Lauderdale, Florida
About Florida Defensive Training
Florida Defensive Training specializes in comprehensive firearms, medical, combatives, and defensive training programs for civilians, private security personnel, and law enforcement agencies throughout South Florida.

Vacancy posted more than 2 months ago

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