Service Manager Managed Services (w|m|d)
CraftingIT GmbH
Standort(e): Berlin, Frankfurt am Main, Hamburg, Karlsruhe, Köln, Magdeburg, Mannheim, München, Nürnberg, Stuttgart, Remote Art: Festanstellung, Vollzeit, Teilzeit und mobiles Arbeiten Wir suchen dich zur kontinuierlichen Verbesserung und aktiven Ausgestaltung unseres Serviceangebots! Bewirb dich jetzt und werde Teil unseres Teams! Remote oder an einem unserer deutschlandweiten Standorte! Aufgabengebiet Du bist erster Kontaktpunkt für Kunden und Mitarbeitende rund um unsere Serviceleistungen und arbeitest aktiv im Service mit. Die Sicherstellung der vereinbarten Servicequalität sowie die rechtzeitige proaktive Kommunikation und Eskalation bei Problemen, liegt in deiner Verantwortung. Bei der Erstellung von Servicekonzepten, Serviceverbesserungen und Dokumentationen bist du mit eingebunden. Beim Aufbau / Onboarding von neuen Servicevorhaben und bei der Service-Transition wirkst du aktiv mit. Deine Mitarbeit bei der Analyse und Optimierung von IT-Service-Management Prozessen und Tools wird sehr geschätzt. Du wirst fachlich und ggf. auch disziplinarisch ein Team von Servicemitarbeitenden führen sowie diese koordinieren (Dienstplanung, Serviceplanung, Rufbereitschaft etc.). Qualifikation Am Allerwichtigsten: Du hast Spass und Freude an dem, was du tust. Du bringst deine mehrjährige Berufserfahrung im Bereich Application Management, Managed Services sowie im Servicemanagement bei uns ein. Deine validen Kenntnisse im ITIL Prozess-Frameworks wendest du sicher in unseren vielfältigen Service-Management und Service-Operations Szenarien an. Gerne bringst du gute technische Kenntnisse, z.B. in Konfiguration, Betrieb oder Troubleshooting von Datenbank- oder Applikations-/Web-Servern im Java-/Microsoft-/Cloud-Umfeld, mit. Teamfähigkeit und lösungsorientiertes Denken und Handeln zeichnen deine Persönlichkeit aus. Du beherrschst Deutsch auf mindestens B1-Niveau und kannst es erfolgreich im Berufsalltag einsetzen. Du beherrschst Englisch auf mindestens B2-Niveau und kannst es erfolgreich im Berufsalltag einsetzen. Unsere Leistungen 30 Tage Urlaub + die Option auf 10 weitere Urlaubstage im Jahr Bis zu 183 Tage aus dem europäischen Ausland arbeiten Mobility Package – Jobticket, BahnCard oder Fahrrad Leasing Mobiles Arbeiten Flexible Arbeitszeiten Vergünstigungen, wie Kindergartenzuschuss, Fitnesscenter, etc. Persönliches Onboarding mit Mentoring und individuellem Einarbeitungsplan für den optimalen Einstieg Lebensarbeitszeitkonto – Möglichkeit Urlaub oder Bonus anzusparen Kontinuierliche Weiterbildungsmöglichkeiten und Coachings Verschiedene fachliche Communities und Werteinitiativen , wie green&social zum Mitmachen Weitere Informationen zu unseren Benefits findest du auf unserer Karriereseite! #J-18808-Ljbffr CraftingIT GmbH
$16 per hour
13120 Hamburg-South Park McDonald's in the Town of Hamburg seeks a Restaurant Manager to run a profitable operation focusing on Quality, Service, and Cleanliness. Responsibilities include setting goals with leaders, managing Department Managers, and hiring for a strong...SuggestedHourly pay$23 per hour
...Hourly Pay Rate: $23.00 The Service Coordinator will provide general case management and referral services and link ESSHI qualifying tenants within the project to supportive services or medical services provided by public agencies or private practitioners within the...SuggestedHourly payLocal areaPeople Inc
Hamburg, NY3 days ago$21.75 - $23.25 per hour
...responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business...SuggestedFull timeShift workNight shiftDay shiftAfternoon shiftWegmans
Blasdell, NY4 days ago$31 per hour
...US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products,... ...Ability to communicate effectively, to recognize, understand, and manage one’s own emotions as well as others, and foster positive...SuggestedFor contractorsFor subcontractorH1bWork at officeLocal areaWork from homeShift workNight shiftLeafFilter
Hamburg, NY3 days ago$27 - $32 per hour
Overview Advance your maintenance career with Morgan Properties. Now hiring Service Managers. In this full-time role, you will be responsible for ensuring that the physical aspects of the community meet company standards and applicable laws. Responsibilities Interview,...SuggestedFull timeWork at officeImmediate startMonday to Friday$62.35k - $72k
...that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and... ...to be a Roadie? Pay $62,353.00 - $72,000.00 annually Service Manager - Responsibilities Driving sales, steps of service, and guest...Hourly payTemporary workFlexible hoursNight shift$115k - $145k
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and... ...SS&C for expertise, scale, and technology.**Job Description****Manager, Customer Success****Locations**: NYC, NY / Boston, MA / Waltham...Work experience placementCasual workFlexible hours- ...Healthcare IT, In Vitro Diagnostics, Life Science Tools & Biologic Services, MedTech, and Pharma Services. ARCHIMED helps partners... ...acquire, innovate and expand their products and services. ARCHIMED manages €8 billion across its various funds, including the largest healthcare...Private practice
$141.9k - $260.1k
Business Tax Services- Passthrough Transactions Group Economics- Manager Location: New York Other locations: Anywhere in Region Date: Jan 30, 2026 Requisition ID: 1677730 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally...Work experience placementSummer holidayFlexible hours$110k - $120k
Insight Investment Group in the Town of Boston, NY, is seeking a Client Service professional to manage relations with institutional clients. The role requires strong organizational skills and the ability to multitask in a dynamic environment. A minimum of 5 years in client...Work at office- Job Description Administering and managing the customer service tool landscape, including monitoring tools to ensure smooth operations and handling user access management Further developing and optimizing CRM systems by implementing new features such as automations and...
- ...We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong,... ...Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following...Hourly payAll shifts
Dunkin
Hamburg, NY2 days ago $69.4k - $85k
...Customer Account Manager At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products... ...calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers....Shift workNight shiftWeekend workAfternoon shiftAdvance Auto Parts
Blasdell, NY3 days ago$2,000 per month
...Security offerings and expansion within existing customers. Manage opportunities to closure based on account and opportunity strategy... ...000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects...Local areaFlexible hoursElastic
Eden, NY6 days ago- ...Link Building with deep expertise in off-page SEO and link-building strategy , and — just as importantly — a proven ability to lead, manage, and scale teams . In this role, you’ll be responsible for overseeing and mentoring a large link-building team (40+ managers),...Full timePart timeRemote workFlexible hours
White Light Digital Marketing
Eden, NY1 day ago $62.35k - $72k
...that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and... ...000.00 annually Texas Roadhouse is looking for a Restaurant Manager to oversee both Front of House and Back of House operations and...Hourly payTemporary workFlexible hoursTexas Roadhouse
Hamburg, NY2 days ago- ...our guest's expectations and maintain the highest standards of service, quality, and value for our neighbors. What's in it for... ...HIRING / IMMEDIATE AVAILABILITY FOR FULL TIME: ~ RESTAURANT MANAGERS This role oversees daily restaurant operations, manages...Full timeImmediate start
Applebee's
Blasdell, NY1 day ago - ...Restaurant Manager Position We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible... ...Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by...Hourly payWorldwideAll shifts
Dunkin'
Hamburg, NY2 days ago - ...its customer base in EMEA North. The role involves building relationships with security leaders, mentoring account executives, and managing opportunities to closure. Candidates should have a proven track record in SaaS sales and an in-depth understanding of SIEM...Flexible hours
Elastic
Eden, NY6 days ago $148k - $185k
...transformative change in healthcare. What We’re Looking For: The Manager, Client Success will be working with designated clients to... ...clients, managing day-to-day needs and ensuring smooth delivery of services. Lead and coach a team of account managers that service...Flexible hours- ARCHIMED is seeking a Legal Manager to join their team and independently manage a diverse legal portfolio including fund formation and M&A transactions. The ideal candidate will bring expertise from top-tier private practice to an in-house private equity setting. Responsibilities...Private practice
- Crew-Life-At-Sea is looking for an Entertainment Manager to provide top-class entertainment on board. The role involves managing the entertainment team, coordinating high-quality events, and ensuring a seamless program design. The ideal candidate has management experience...
- A leading database technology company is seeking a Commercial Growth Account Executive to manage key accounts and drive sales growth. The ideal candidate will have 1-3 years of field sales experience, a proven sales track record, and will proactively identify and close...
$63k - $85k
...team and/or team lead on individual workstreams for larger accounts. Senior Account Executives work as the right-hand to the account manager and/or director, leading ongoing account work while contributing to the overall strategic direction of an account. In this...Summer workWork at officeWork from homeWorldwide2 days per week- A leading medical technology company seeks an Account Manager to enhance the adoption of their Tendon Seam technology. This role involves close collaboration with surgeons, guiding them in surgical settings and managing cases effectively. Ideal candidates will have extensive...
$134.2k - $201.3k
...around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so... ...accurate and timely customer/prospect, pipeline, and service forecast data**About You**Basic Qualifications•5+ years of experience...Temporary workWork at officeLocal areaRemote workHome officeFlexible hours$120k - $130k
Vitrolife Group is looking for a Genetic Services Account Manager to lead sales of genetic testing and services in the Northeast IVF market. Location: New York / Boston with travel of 70%+ throughout the territory covering NY, MA, NH, VT, ME, RI. Employment type: Full...Full timeTemporary workFlexible hours$58.76k - $97.94k
**Position Summary:**Under general supervision of a manager, the Account Manager in Rx Returns leads day-to-day client engagement for... ...to-day correspondence to ensure accurate and timely delivery of services to clients in accordance with Service Level Agreements (SLAs).*...Contract workWork experience placementWork at officeLocal areaRemote workRelocation packageFlexible hours- ...and growth while ensuring maximum value is captured from Recentive's platforms. Ideal candidates will have a proven track record in managing relationships and be self-directed, with a focus on clear communication. Recentive offers a collaborative culture and a range of...
- ...Account Executive, you will be responsible for driving new business, managing the full sales cycle, and growing revenue in defined segments (... ...opportunities across target industries (for example: financial services, technology, healthcare, enterprise verticals). Develop and...
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