Senior Observability Engineer

Role Description

Keeper Security is hiring a Senior Observability Engineer to design, build, and operationalize our monitoring, alerting, and telemetry ecosystem. This role sits at the intersection of Security Operations, Network Operations, Infrastructure, and Engineering, transforming large volumes of machine-generated data into actionable operational intelligence. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

As a Senior Observability Engineer, you will own the evolution of Keeper’s observability platform, from data ingestion and normalization to alerting strategies and operational dashboards. Your focus will be on:

• Reducing noise
• Improving detection quality
• Enabling faster, more confident decision-making across SOC, NOC, Infrastructure, and Engineering teams

This role emphasizes outcomes over dashboards and requires strong technical judgment, cross-functional collaboration, and the ability to design observability systems that scale with both platform growth and threat complexity.

Responsibilities

• Design, build, and maintain observability platforms using tools such as Splunk, Datadog, Rapid7, and similar ecosystems
• Ingest, normalize, and enrich diverse telemetry sources, including application telemetry, cloud and infrastructure logs, network data, and security events
• Architect alerts and dashboards that prioritize actionable signal over noise for SOC, NOC, Infrastructure, and Engineering teams
• Partner with cross-functional stakeholders to understand how data is consumed and what “actionable” means in real operational contexts
• Define and enforce telemetry standards and best practices to ensure consistency, scalability, and long-term maintainability
• Continuously improve detection and monitoring maturity by reducing alert fatigue and improving time-to-detect and time-to-respond
• Anticipate future observability needs based on platform scale, architectural changes, and evolving threat and reliability landscapes
• Automate data enrichment and operational workflows where appropriate to improve context and response efficiency

Qualifications

• 6+ years of experience in observability, monitoring, SIEM, or security analytics engineering roles
• Deep hands-on experience working with platforms such as Splunk, Datadog, Rapid7, or equivalent tools
• Proven ability to onboard and manage large, diverse telemetry datasets across applications, infrastructure, networks, and security tooling
• Strong understanding of logs, metrics, traces, events, and alerting strategies
• Experience designing dashboards and alerts for operational decision-making rather than reporting
• Experience supporting or working closely with SOC, NOC, Infrastructure, and Engineering teams
• Ability to translate complex technical data into clear, actionable insight
• Strong problem-solving skills and a bias toward building scalable, maintainable systems

Preferred Qualifications

• Experience operating in cloud-native, high-scale SaaS environments
• Exposure to detection engineering, incident response, or threat analytics
• Experience with automation, data enrichment pipelines, APIs, or SOAR tooling
• Prior ownership of observability or telemetry platforms at scale

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Company Description

Keeper Security is transforming cybersecurity for organizations around the world with next-generation privileged access management. Keeper’s zero-trust and zero-knowledge cybersecurity solutions are FedRAMP and StateRAMP Authorized, FIPS 140-2 validated, as well as SOC 2 and ISO 27001 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations to protect every user on every device, Keeper is the industry leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging.