Business Operations Analyst

To support strategic initiatives and improve business processes, the full-time Market Operations Analyst will serve as a liaison between operational leaders and stakeholders, translating operational challenges into actionable requirements while working remotely. Key responsibilities Lead requirements management activities, including documentation and stakeholder reviews Facilitate discovery sessions and discussions to document current and future-state processes Partner with stakeholders to define requirements and support the delivery of strategic initiatives Required qualifications Bachelor's degree or equivalent work experience Experience in translating operational processes into business requirements in a healthcare or Medicaid environment Strong organizational skills with the ability to manage multiple priorities and deadlines Experience developing business requirements, process flows, and solution mockups Proficiency in Word, Excel, Miro, PowerPoint, and SharePoint with 2+ years of experience