CBO Business Operation Analyst - Payment Applications
Henry Ford Health
With minimal supervision, actively collaborates with CBO teams and payors to enhance efficiencies. Focus on payment accuracy, reconciliation, and process optimization. This role will also serve as a subject matter partner to payment applications leadership and other CBO leadership. Participates in and coordinates system or process improvements.EDUCATION:Bachelor’s degree in Business Administration, Healthcare, Finance, IT, or a related fieldORMinimum of 7 years of experience in:Hospital billingProfessional billingContractingPayment variancesHealthcare revenue cycle operationsAt least 2 years of healthcare experience requiredPreferably within a large, complex, integrated healthcare organizationRequired Skills & KnowledgeStrong knowledge of:Medicare and Medicaid guidelinesThird-party billing rules and regulationsExperience with:Data gathering and analysisOrganizing information from multiple sourcesPresenting findings and recommendations to leadershipAdvanced Microsoft Office skillsEspecially Microsoft ExcelPreferred QualificationsEPIC experience preferredCore CompetenciesExcellent verbal and written communication skillsStrong analytical and critical thinking abilitiesAbility to manage multiple complex assignments simultaneouslyStrong prioritization and deadline management skillsSound decision-making abilitiesStrong collaboration, diplomacy, and interpersonal skillsDrive timely resolution of issues across Payment Application workflows.Design and optimize Payment Application workflows to improve payment posting accuracy, streamline processes, and reduce rework.Oversee ACH and 835 enrollments, ensuring accuracy, timely processing, and resolution of enrollment-related issues. Additional Information Organization: Corporate ServicesDepartment: CBO - Payment ApplicationShift: Day JobUnion Code: Not Applicable
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