Infrastructure Business Analyst

Infrastructure Business Analyst

This position will articulate business challenges and requests in technology terms and develop requirements and user stories to convert requests/recommendations into deliverable solutions.

Experience Required

Three years of progressive responsibility in an IT or business environment with demonstrated technical knowledge which provides the necessary skills, knowledge and abilities. Experience within the healthcare industry preferred. Experience delivering large-scale IT infrastructure projects highly preferred.

Required Skills

• Working knowledge of business applications, interfaces, network services, and software.
• Strong technical skills to perform analysis and problem solving using a variety of software tools.
• Proficiency with Agile methodology, especially SAFe.
• Ability to be innovative, creative, and think outside of the box when presented with roadblocks.
• Ability to solve practical problems in potentially chaotic environments.
• Comfort with working independently or on small teams to complete complex tasks.
• Ability to fully understand impacts to other areas and project interdependencies.
• Knowledge of IT security best practices, and the ability to maintain high standards of discretion and confidentiality.
• Above average comprehension skills, especially with regards to IT infrastructure concepts.
• Ability to create functional documents such as requirement documents, statements of work, proposals, use cases, user stories, and other technical documentation.
• Knowledge of the current state of the IT industry related to requirements gathering.
• Ability to translate business goals into content appropriate for consumption by engineers.
• Working knowledge of project management tools and processes.
• Ability to support projects using a variety of project management methodologies (bi-modal).
• Ability to develop working relationships with wide groups of business users and technical team members.
• Ability to work comfortably with business stakeholders at all levels of authority within the organization.
• Exceptional technical writing skills.

Preferred Skills

• Proven ability defining requirements for security initiatives, especially in a highly secure environment subject to HIPAA, CMS, and/or HITRUST compliance.
• Copyediting, proofreading, and/or composition of technical manuals or technical training documentation.
• Certification or experience with Scaled Agile Framework or similar Agile methodologies.
• Knowledge of portfolio project management software tools.
• Proficiency with data analysis tools and data structures.