Customer Growth Strategy Senior Manager | Industrials
$122.7k - $317.2kAccenture
We Are
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at:
Role Purpose
Originate, sell, and deliver client programs that identify, validate, and scale new customer-led growth opportunities. Senior Managers are responsible for directing the strategic agenda, driving provocative and future-forward thinking, generating POV content, ensuring ideas are tested and refined with the right evidence, and guiding them to market launch and scale.
Key Responsibilities
- Originate c-suite level work within the Industrials sector, partnering across strategy and customer experience practices to bring integrated growth solutions to senior client leaders.
- Partner with client executives to define growth priorities that align to customer needs and market shifts.
- Build and sustain trusted advisor relationships with executive stakeholders, maintaining a consistent pipeline of business growth and customer innovation across a focused set of Industrials clients.
- Lead cross-functional teams in identifying high-value opportunities through customer insight, market analysis, and competitive scanning.
- Leverage large-scale quantitative and qualitative data sets, including customer surveys, market intelligence, and financial modeling to size growth opportunities.
- Pressure-test assumptions and build the evidence base for strategic recommendations across Industrials clients.
- Apply structured analytical frameworks to prioritize growth initiatives across dimensions of market attractiveness, competitive differentiation, and organizational feasibility, translating complex, multi-variable inputs into clear, sequenced investment roadmaps for C-suite decision-makers.
- Apply proprietary, best-in-class protocols to rapidly test and validate concepts with real and synthetic customer input.
- Prioritize initiatives based on evidence, impact potential, and scalability.
- Guide go-to-market and scaling strategies for validated opportunities.
- Mentor team members to strengthen their strategic and client engagement skills.
- Model a culture of rigor, curiosity, and client-centricity while coaching team members to strengthen both analytical and advisory capabilities in complex industrial contexts.
What Success Looks Like
- Delivering validated, high-impact growth strategies that translate into measurable client results.
- Guide clients through go-to-market strategy and commercial scaling for validated growth propositions, connecting market entry sequencing, channel economics, and customer willingness-to-pay into actionable roadmaps.
- Building trusted relationships with senior client leaders as a go-to advisor for growth and innovation.
- Embedding evidence-based decision-making into client growth planning.
- Ongoing and sustained client relationships in a particular industry.
- A solid pipeline of work that aligns to both industry and customer growth.
- Consistent ability to generate work for self and a small team of individuals.
- Ability to travel 25-50%
Basic Qualifications
- 10+ years in strategy consulting, corporate innovation, or product/service design and launch within the Industrials space (Automotive, Manufacturing, Logistics).
Preferred Qualifications:
- Proven experience in consulting engagements with measurable impact.
- MBA or advanced degree in innovation, strategy, or related field a plus.
- Track record in customer and market insight, concept validation, and scaling new propositions.
- Strong analytical, facilitation, and executive communication skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 10/17/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $122,700 to $317,200
Colorado $122,700 to $317,200
Connecticut $122,700 to $317,200
District of Columbia $122,700 to $317,200
Illinois $122,700 to $317,200
Maine $122,700 to $317,200
Maryland $122,700 to $317,200
Massachusetts $122,700 to $317,200
Minnesota $122,700 to $317,200
New York $122,700 to $317,200
New Jersey $122,700 to $317,200
Ohio $122,700 to $317,200
Virginia $122,700 to $317,200
Washington $122,700 to $317,200
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
- ...AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our... ..., media and marketing strategy; and campaign, content... ...relationships and deep industry expertise, we help our... ...growth opportunities. Senior Managers are responsible for...CustomerSeniorLive inWork at officeLocal areaShift work
- Ad Hoc LLC is seeking a Senior Director of Client Growth & Strategy for Federal Civilian. The role leads growth, account strategy, and capture across federal... ...pipelines, build trusted relationships with senior customers, and drive strategic pursuits from identification...CustomerSenior
- Capital One Shopping is seeking a Senior Manager, Business Analysis to apply... ...decisions that drive growth and profitability. You will... ...develop and implement pricing strategies, build risk models, and guide... ...market plans to optimize the customer #J-18808-Ljbffr Capital OneCustomerSeniorRemote job
- ...AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our... ..., media and marketing strategy; and campaign, content... ...relationships and deep industry expertise, we help our... ...We are seeking a Senior Manager to lead the design and...CustomerSeniorContract workLive inWork at officeLocal areaShift work
$169k - $220k
...: We are looking for a SENIOR DIRECTOR OF STRATEGIC GROWTH who can help shape our vision... ...: Leads enterprise strategy development with the... ...diversification goals. Manages the development, evaluation... ...productivity, quality, SLAs, customer experience of services provided...CustomerSeniorWork experience placementWork at officeLocal areaRemote work- ...Utilities team, a group of management consultants helping... ...as a driver of customer trust, operational efficiency... ...customer service strategies, operating models, transformation... ...Are:An experienced, senior leader who understands... ...about the Utilities industry and understand the...CustomerSeniorWork experience placementLive inWork at officeLocal area
$198.7k - $391.6k
...Position SummaryAcross industries, commerce has become one of... ...most important channels for growth, customer engagement, and margin performance... ...their broader growth strategy, build the value narrative... ...outcomes.The Commerce Strategy Senior Manager is a client-facing...CustomerSeniorLocal areaShift work$200k - $250k
...positive outcomes for our customers. Committed to high... ..., Office of Personnel Management , the Library of Congress... ...As a Senior Director of Client Growth and Strategy, HHS, you will help shape... ...successfully transitioned into industry. Or, you may come from a...CustomerSeniorContract workFor subcontractorWork at officeRemote workFlexible hoursShift work$123.1k - $227k
...where humans with agents drive customer success together. Here,... ...ExperienceWe are looking for a Manager/Senior Manager to support and drive... ...as part of the Pricing Strategy team. The role will involve... ...opportunities to accelerate Salesforce growth. The role is a unique...CustomerSeniorFull time$200k - $250k
Senior Director, Client Growth & Strategy, Federal Civilian Senior Director, Client Growth... ...positive outcomes for our customers. Committed to high... ...Administration , Office of Personnel Management , the Library of... ...transitioned into industry. Or, you may come from a...CustomerSeniorContract workFor subcontractorWork at officeRemote workFlexible hours$142.9k - $266k
Product Monetization and Pricing Strategy, Senior ManagerThe Opportunity:Booz... ...most to the company’s growth.This role is for someone who... ...compelling product or solution customers will buy. Working with... ...rules alongside the teams that manage them. For select high-priority...CustomerSeniorFull timeContract workPart timeLocal areaRemote workShift work$132.5k - $338.3k
...Utilities team, a group of management consultants helping... ...as a driver of customer trust, operational efficiency... ...customer service strategies, operating models, transformation... ...An experienced, senior leader who understands... ...about the Utilities industry and understand the critical...CustomerSeniorWork experience placementLive inWork at officeLocal area- ...career as a true industry strategist and make... ...engagements to infuse the customer in the product;... ...to accelerate growth; improving... ...customer zeroYou Are:A strategy advisor with professional... ...the approach, managing the analysis, and... ...influence and inspire senior executives.A...CustomerSeniorLive inWork at officeLocal areaShift work
$142.9k - $266k
Go-to-Market Strategy & Activation Senior ManagerThe Opportunity:Booz Allen is turning... ...& Activation Senior Manager, you will help shape go-to-... ...define priority markets and customers, positioning and differentiation... ...market entry, launch, growth, or scaleExperience operating...CustomerSeniorFull timeContract workPart timeLocal areaRemote work- ...Position Summary The Service Strategy Senior Manager is a client-facing... ...clients on strategies to improve customer loyalty, retention, and lifetime... ...creationDriving practice growth by leading business... ...you do and the clients and industries/sectors you serve.Limited immigration...CustomerSeniorSeasonal workLocal areaVisa sponsorship
$132.5k - $338.3k
...Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our... ..., media and marketing strategy; and campaign, content... ...relationships and deep industry expertise, we help our... ...Visit us at: As a Senior Manager in Enterprise AI Value...CustomerSeniorLive inWork at officeLocal area- ...Song accelerates growth and value for our... ...through sustained customer relevance. Our capabilities... ...and marketing strategy; and campaign,... ...relationships and deep industry expertise, we help... ...initiatives and manage project delivery... ...and engage most senior clients day to day...CustomerSeniorWork experience placementLive inWork at officeLocal area
$106.4k - $203.6k
...infrastructure underlying this growth including AI! CSCPs vision is to empower customers to achieve more by... ...computer with an industry-leading supply chain. The... ...make deliver but also manages supportability (spares)... ...CSCP manages sourcing strategy and suppliers to provide...CustomerSeniorOngoing contractFull timeTemporary workWork at officeLocal areaWorldwide- ...Washington DC area is hiring an Enterprise Account Manager to own a book of up to 40 enterprise accounts... ...weekly, and collaborate with Solution Engineers, Customer Success, and partners to maximize retention and growth. This is a farming role; new-logo acquisition...CustomerSeniorRemote work
- ...Lendable is seeking a Product Manager to own customer lifecycle management for US Cards, from first transaction through the relationship. You... ...customers as individuals, not just credit scores, driving growth and value. You’ll lead cross‑functional collaboration across...CustomerSenior
$40 per hour
...team that attracts customers to Hilton through... ...enabled, data-driven growth engine that... ...interaction. The Senior Director, Marketing Technology Strategy & AI Transformation... ...competitor and adjacent-industry capabilities... ...systems, product management, marketing, digital...CustomerSeniorContract workWork experience placementWorldwideNight shift$199k - $299k
Washington, D.C.Growth Division - Business Development /Full Time... ...Description:The Head of Deal Strategy and Execution (DSE) owns the... ...sale alone is insufficient. Customers require combinations of autonomous... ...the deal, and the Proposal Manager owns the submission....CustomerSeniorFull timeTemporary workPart timeWorldwide- ...research solutions to the healthcare industry. The M3 Group operates in the... ...India. Due to our continued growth, we are hiring for a Senior Manager, Digital Outreach Strategy & Growth to join M3 USA. Job... ...or brands with distinct customers. Working knowledge of email authentication...CustomerSeniorRemote jobFlexible hours
- ...SENIOR MANAGER, FP&A ABOUT CFO’S DOMAIN (A Solomon Edwards Company): CFO’s Domain, a SolomonEdwards... ...company partners with a sophisticated customer base and is continuing to invest in... ...to support its next stage of growth. They are seeking a Senior Manager...CustomerSeniorFull timeWork at officeFlexible hours
$284.7k - $390.9k
...at the heart of a high-growth, software-led business... .... Your Impact Strategy & Execution: Own the... ...optimize the full funnel, managing the transition from... ...integrated programs across the customer journey. ABM... ...partners and senior leadership. Minimum...CustomerSeniorFull timeTemporary workFlexible hours- ...Government Regions is seeking a Senior Technical Business Development Manager to craft and lead go-to-market strategies for HPC/Accelerated Compute in the... ...programs, and drive revenue growth through strategic partnerships and customer engagements. Ideal candidates have...CustomerSenior
- Technology Strategy Manager / Senior Manager - Financial Services Industry We Are:Technology Strategy, and we design and execute... ...that unlock value and drive growth. We enable leaders to act quickly... ...for growth, efficiency, and customer satisfaction. We help clients determine...CustomerSeniorLive inWork at officeLocal area
$185.25k - $195k
...-driven, on-brand strategies and integrated strategic... ...and audience growth for the National... ...Public Relations.The Senior Director,... ...partner closely with customer journey and channel... ...business owners, channel managers, and data analysts... ...are based on industry-specific market data...CustomerSeniorFull timeTemporary workSeasonal workFlexible hours2 days per week- ...partnering with approximately 3,000 customers across 50 countries, serving more than... ...outcomes.About the OpportunityThe Senior Manager of Revenue Strategy & Operations will partner closely with... ...commercial leadership evaluate growth opportunities. This role begins as an...CustomerSeniorFlexible hours
$140k - $160k
...offering expertise in property management, investment management,... ...Greystar is looking for a Senior Project Manager who will play... ...to oversee the pipeline of industrial construction projects in the... ...experience to serve the needs of our customers, community, and team members...CustomerSeniorFull timeFor contractorsFor subcontractorLocal areaImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Growth Strategy Senior Manager | Industrials. Be the first to apply!
- sales customer service manager Arlington, VA
- entry level customer service manager Arlington, VA
- customer onboarding manager Arlington, VA
- director customer relationship management Arlington, VA
- customer service supervisor Arlington, VA
- insurance customer service manager Arlington, VA
- customer service account executive Arlington, VA
- customer service executive Arlington, VA
- manager customer success team Arlington, VA
- senior manager customer experience Arlington, VA





