Shift Leader
Dunkin
We are looking for Shift Leaders to join our Dunkin' team!
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Competencies: Great Focus:• Understands and exceeds guest expectations, needs and requirements
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process Passion for:
• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making:
• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence:
• Develops and maintains relationships with team members
• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Skills and Qualifications:
- Fluent in English
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- At least 18 years of age (where applicable)
- High School diploma or equivalent, preferred
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Shift Leader in Friendship, MD vacancy
- ..., a positive attitude, and the ability to work flexible hours, especially evenings and weekends. Responsibilities include managing shifts, greeting customers, cash handling, and maintaining store standards. This is a full-time or part-time position, perfect for motivated...SuggestedFull timePart timeFlexible hoursShift workWeekend workAfternoon shift
- ...Job Summary: The Shift Leader (SL) is responsible for supporting the Store Manager in the day-to-day store operations. The SL is a key partner in meeting performance and profit goals. In partnership with the Store Manager, the SL is responsible for customer and employee...SuggestedCasual workAll shiftsFlexible hoursShift workWeekend work
High's of Baltimore
Deale, MD3 days ago - ...Shift Leader Largo, Maryland, TM Washington, LLC Domino's Pizza has been the world's leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino's experience. Founded in 1983, Team Washington...SuggestedShift work
Domino's Franchise
Upper Marlboro, MD1 day ago $15.5 - $20 per hour
...Shift Leader The Shift Leader is a part-time leadership role responsible for the complete operations of the store while on duty. They act as the Person in Charge unless a more senior level manager is present. This position will make appropriate recommendations to the...SuggestedPart timeFlexible hoursShift workRoyal Farms
Upper Marlboro, MD3 days ago$16 - $18.5 per hour
...food, but also with service that puts a smile on their faces and keeps them coming back for more. We are currently hiring for Shift Leaders who are motivated people with excellent interpersonal skills, and the ability to establish a team that works well together,...SuggestedHourly payDaily paidCurrently hiringFlexible hoursShift workFlynn Wendy's
Upper Marlboro, MD1 day ago$18 - $21 per hour
...Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workPanda Restaurant Group
Upper Marlboro, MD3 days ago$16 - $19 per hour
...Bring your energy and leadership skills to Papa John's! As a Shift Leader, you'll play a key role in running our restaurant, ensuring that every customer enjoys delicious pizza and an outstanding experience. We’re looking for individuals who are passionate about food...Hourly payFlexible hoursShift workNight shiftWeekend workPapa John's
Upper Marlboro, MD3 days ago$16 - $17.5 per hour
...Shift Leader - Deale, MD Store 24 - Deale, MD 20751 Overview Salary Range $16.00 - $17.50 Hourly Description High's is seeking positive individuals that are looking to lead a team in a successful retail operation. We are calling all leaders who are interested...Hourly payFull timePart timeCasual workAll shiftsShift workWeekend work- Royal Farms is seeking a part-time Shift Leader to manage store operations during their shift, acting as PIC when needed. You will drive customer service excellence, ensure product availability, and support food service programs, safety, and cost controls. The role emphasizes...Part timeShift work
$16 - $17.5 per hour
...Shift Leader - Galesville, MD Store 17 - Galesville, MD 20765 Overview Salary Range $16.00 - $17.50 Hourly Qualifications High School Diploma or equivalent preferred Previous experience supervising others, preferred. Must be at least 18 years old....Hourly payCasual workAll shiftsShift workWeekend work$18 - $25.2 per hour
Panda Restaurant Group Inc is looking for Shift Leaders in Upper Marlboro, Maryland, to manage operations and lead teams. You will play a key role in ensuring a vibrant atmosphere while supporting the mission of creating food with passion and service with heart. This role...Hourly payFlexible hoursShift work$17.3 - $26.3 per hour
...bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to...Hourly payFull timeSeasonal workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shiftCVS Health
Upper Marlboro, MD13 hours ago- Shift Supervisor At Wonder, we want to make world-class food within reach, no matter where you live. As a shift supervisor, you are a key part of that by overseeing our kitchen operations to ensure top-notch food quality and service for customers.Remote workShift work
Wonder
Upper Marlboro, MD13 hours ago - ...Hourly Manager Role Purpose Responsible for supervising scheduled shifts and ensuring guests receive a Friday's Style dining experience characterized by a fun atmosphere and great tasting food and drinks which, are prepared and served safely. Key Responsibilities...Hourly payWork at officeImmediate startShift work
Jackmont Hospitality
Upper Marlboro, MD3 days ago - Domino's Pizza in Dunkirk, MD is hiring an Assistant Manager (Manager in Training) to join the team. You will oversee shifts, manage a team of 3-30, and ensure store operations run smoothly while delivering great customer service. The role requires leadership, multitasking...Flexible hoursShift workWeekend workAfternoon shift
$17 - $18 per hour
...Shift Manager TB39049-LARGO Live MAS! Grow your Career at TACO BELL! TOP FRANCHISE 3 Years Running Entrepreneur 100 Most Influential... ...the largest US Taco Bell Restaurants Growing Annually Our Leaders teach inspire their teams to deliver our flavorful products with...Immediate startShift workAfternoon shift$16.5 per hour
Position Overview Shift Manager at a McDonald’s corporate-owned restaurant operated by an independent franchisee. Responsibilities Managers lead shifts each week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew...Hourly payTemporary workFlexible hoursShift work- ...one meaningful moment at a timeWe believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming...Temporary workLocal areaFlexible hoursShift workNight shiftAfternoon shiftEarly shift
- Royal Farms is seeking a Team Leader in Maryland to oversee store operations on shift, act as Person in Charge when a senior manager isn't present, and drive customer satisfaction, sales, and safety standards. You will partner with management to ensure product availability...Shift work
- A popular pizza franchise is hiring for the position of Assistant Manager in Upper Marlboro, MD. This full-time role includes managing daily operations, leading a team of up to 30 employees, and ensuring exceptional customer service. Ideal candidates will have leadership...Full timeFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Shift Leader. Be the first to apply!
