Front Desk Supervisor

Job Description

Job Description

Join Our Team at Holiday Inn & Suites St. Cloud

If you're a hospitality pro with a passion for creating unforgettable guest experiences, we want you! At Holiday Inn & Suites St. Cloud, we're seeking a dynamic, enthusiastic individual to join our team as a Front Desk Supervisor.

• Thriving Environment: Be part of a vibrant team that thrives on teamwork and positivity.
• Room for Growth: We believe in nurturing talent and providing opportunities for career advancement.
• Amazing Benefits: Enjoy competitive pay, health benefits, and discounts on travel and accommodations.
• Work-Life Balance: We value work-life balance and offer flexible scheduling options.

• Lead by Example: Inspire and motivate the front desk team to deliver exceptional service.
• Guest Relations: Handle guest inquiries, resolve issues, and ensure guest satisfaction.
• Training: Train and mentor front desk staff to uphold our high service standards.
• Administrative Tasks: Oversee front desk operations, including check-ins, check-outs, and reservations.

• Customer-Oriented: Passionate about exceeding guest expectations and providing top-notch service.
• Leadership Skills: Natural leader who can motivate a team to achieve goals.
• Problem Solver: Quick thinker who can handle challenging situations with grace and efficiency.
• Detail-Oriented: Attentive to details to ensure smooth operations and guest satisfaction.

Compensation & Benefits

The target pay range for this position is $18 per hour depending on experience and qualifications.

This position offers both full-time and part-time opportunities with great flexibility. Some weekends or evenings may be required. Positions based in Illinois or Minnesota may be eligible for Earned Sick and Safe Time (ESST) or Paid Time Off (PTO) in accordance with applicable state and local laws.

We offer benefits to our full-time positions after eligibility requirements have been met.

• Medical Coverage : We offer medical insurance plan options with reduced premium rates available.
• Health Savings Account (HSA) : Eligible employees may participate in a tax-advantaged HSA to support healthcare expenses.
• Employee Assistance Program (EAP) : Confidential support services are available to all employees and their immediate family members.

If you're ready to take the next step in your hospitality career, come sizzle with us at Holiday Inn & Suites St. Cloud! Apply now and be part of something extraordinary.