Registered Nurse - Intake Coordinator - HF at Home

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

Shift: Days; NOT IN-HOME

Status: 36 hours per week. 8:00AM - 5:00PM; No weekends, No holidays

GENERAL SUMMARY:

Works to ensure accurate and appropriate gathering of demographic and clinical patient information prior to discharge from the hospital and start of care. Assesses patient for appropriateness of Henry Ford at Home services, identifying support required regarding the patient's needs. Is responsible for educating, developing and strengthening relationships with referral sources, senior leaders, and Henry Ford at Home providers. Coordinates and assists hospital/facility case managers in ensuring a smooth transition for patients from the inpatient setting and/or physician offices. Provides home infusion visits in patient homes and manage patient caseloads when applicable.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• Requires graduation from an accredited Registered Nurse program.
• Current licensure by the State of Michigan as a registered nurse required.
• Minimum of one-year clinical nursing experience required; IV administration experience preferred.
• Requires a professional and clinical level of analytical skills in order to solve problems, analyze, and develop procedures and plans.
• Previous sales, health care marketing or similar experience preferred.
• Requires the ability to communicate effectively, generate, and maintain positive relationships with the medical team.
• Patient education experience preferred.
• Knowledge of regulatory/reimbursement requirements for Henry Ford at Home products and services and ability to identify various payor issues and appropriate channels for coverage approval preferred.
• Knowledge of computer use is required to electronically document patient care.
• Project a professional and courteous image to internal and external customers.
• Must possess a valid driver's license, a satisfactory driving record and reliable transportation.
• Must be able to lift, carry, transport and move clients as needed.

CERTIFICATIONS/LICENSURES REQUIRED:

• Registered Nurse in the State of Michigan.