Philanthropy Operations Coordinator

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. The American Red Cross is currently seeking a Philanthropy Operations Coordinator to support our Albany, NY office in Eastern New York Region. WHAT YOU NEED TO KNOW (Job Overview): The Philanthropy Operations Coordinator supports the development team by providing expertise in data analysis, system training, reporting, data integrity, and process improvement. This role plays a key part in ensuring accurate gift processing, maintaining data quality, supporting event management activities, and implementing strategic procedures that enhance operational efficiency and fundraising effectiveness. This role is not eligible for relocation assistance. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Serve as an integral member of the major gifts team , providing prospect research, data insights, and operational leadership that strengthen donor strategy, enhance fundraiser effectiveness, and drive sustained revenue growth. Oversee gift processing and revenue accuracy by managing gift adjustments, linking, and compliance with monthly and quarterly deadlines. Ensure timely processing, accurate fundraiser credit, and highquality donor data across all systems. Lead portfolio, pipeline, and data integrity management , maintaining clean portfolios, monitoring ask and close activity, executing data hygiene updates, and ensuring donor records, accounts, and assignments reflect current strategies and regional goals. Produce and maintain gift, donor, and dashboard reporting that deliver timely, actionable insights for leadership and relationship managers, supporting forecasting, performance tracking, and strategic decisionmaking. Manage regional prospect research by coordinating research priorities, guiding dataquality efforts, and equipping fundraisers with accurate intelligence to strengthen donor engagement and portfolio strategy. Coordinate support for signature fundraising events , preparing targeted donor and sponsor lists, ensuring timely gift processing and acknowledgements, and maintaining highquality data before, during, and after both major events. Support board campaign strategy and execution by managing gift tracking, maintaining accurate donor records, and producing clear, actionable reporting that equips board members and leadership to monitor progress, strengthen engagement, and achieve campaign revenue goals. Lead training, onboarding, and volunteer oversight by serving as the primary systems trainer, delivering ongoing skillbuilding on Salesforce, PowerBI, and national tools, and supervising volunteers supporting data entry and development operations. Serve as regional liaison to national teams for data systems, gift processing, and research, supporting tracking of large, budgeted gifts, forecasting visibility, and alignment with fiscal timelines. PAY INFORMATION: The salary range for this position is (New York): $24.00 - $26.00 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. Responsible for the development of volunteer leadership and engagement. This role is not eligible for relocation assistance WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Associate's Degree or equivalent combination of education and related experience required. Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. Skills & Abilities: Good interpersonal, verbal, and written communication skills. Basic proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable. Ability to work on a team. Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. * Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted). PHYSICAL REQUIREMENTS Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) Strong Data Analytics skills Experience working with Sales Force BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights #J-18808-Ljbffr