Lead Dental Assistant

Lead Dental Assistant

Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork.

Become a hero and join us on our mission to help underserved kids!

We are currently seeking a Lead Dental Assistant to optimize patient flow, deliver outstanding patient service, and monitor patient satisfaction. This position will report to the Assistant Operations Manager.

This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.

Pay range: $23-$29/hr

Job Responsibilities

• Communicate proper oral hygiene and preventative care to the patient and family
• Assist in the development and training of dental assistants
• Hold all teammates accountable to meeting expectations in achieving our mission
• Support in the supervision of all clinical teammates to include, but not limited to, training, directing work assignments, monitoring success and opportunities, supporting appraisal reviews and coaching conversations, addressing and resolving complaints
• Assist in protective stabilization dental cases with compassion
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Active EDDA/EFDA certification that meets state requirements
• Radiology education and training that meets state requirements
• Extensive experience working in a dental office
• Proficient with e-Clinical Works a plus
• Current BLS CPR certification
• Experience with administration and monitoring of nitrous oxide
• Ability to understand and accurately record patient vitals
• Experience with protective stabilization cases (i.e. head holding, hand holding)

In addition to the job description, you will be asked to perform other duties that support the business and our mission.

This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand, bend, communicate verbally (both in person and by telephone), use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 50 pounds.

Work is performed in a standard clinical environment. This role routinely utilizes standard dental equipment.

Hero Practice Services and its affiliated practices provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.