Office Assistant

Job Description

Job Description

JOB DESCRIPTION
The Office Assistant serves as the first point of contact for clients and represents the professional image of Superior Duct Fabrication . This position is responsible for providing front desk support, performing administrative duties, maintaining accurate data entry, and assisting staff with various organizational tasks.

The Office Assistant will also provide administrative support to multiple departments, including Purchasing, Human Resources, Dispatch/Transportation, Shop Operations, and other departments as needed . This role requires strong organizational skills, attention to detail, professionalism, and the ability to effectively manage multiple administrative responsibilities in a fast-paced environment.

This position reports directly to the Branch Manager .

• High school diploma or GED required; associate degree preferred.
• 1–3 years of relevant office, administrative, or clerical experience preferred.
• Strong organizational, communication, and customer service skills.
• Detail-oriented with the ability to prioritize tasks and work independently.
• Must be willing to become a member of SMART Local 206 .
• Must be able to perform the essential duties of the position satisfactorily. Reasonable accommodations may be provided to qualified individuals with disabilities.

Computer & Software Skills

• Proficient in Microsoft Office, including Outlook, Word, and Excel .
• Basic computer skills and ability to learn new software systems.
• Ability to operate standard office equipment.

ESSENTIAL JOB DUTIES

• Greet visitors professionally, provide information, and direct them appropriately.
• Answer and route incoming phone calls.
• Process, sort, and distribute incoming and outgoing mail, including preparing overnight packages.
• Prepare CAM packets.
• Perform billing and data entry as needed.
• Support billing operations by coordinating pick, pack, and shipping activities to ensure accurate and timely order fulfillment and invoicing.
• Assist with purchasing activities, including:
• • Maintaining inventory levels.
  • Creating purchase orders, stock transfers, and work orders.
  • Processing receiving documents.
  • Assisting with month-end procedures.
• Provide administrative support to HR, including updating workplace posters, forms, and other materials as directed.
• Serve as a liaison between management and various departments.
• Maintain and organize files, office supplies, and records; draft and proofread correspondence as needed.
• Assist with office lunches, events, and company activities.
• Maintain professional and courteous communication with customers by phone, email, and other electronic communication.
• Demonstrate strong attention to detail, a positive attitude, and willingness to learn.
• Meet deadlines and effectively prioritize tasks in a fast-paced environment.
• Follow all company policies and procedures.
• Support Superior Duct Fabrication’s core values of Safety, Customer Focus, Teamwork, and Integrity .
• Perform other duties as assigned.

Are you organized, dependable, and ready to make an impact? Join Superior Duct Fabrication as an Office Assistant and become an important part of our team.

Take the next step in your career—apply today!

Superior Duct Fabrication, Inc. manufactures duct work and sheet metal products for the HVAC industry, as well as industrial dust collection and exhaust systems. Our goal is to provide superior service and high-quality products to our customers to enable them to meet their deadlines. We work closely with customers on a wide range of commercial projects all over the Western US, shipping from our 8 locations in Pomona and Camarillo Corona, Anaheim, Oceanside, California. Las Vegas, Nevada, Tempe, Arizona, and Columbus, OH.

Company Description

Superior Duct Fabrication, Inc. manufactures duct work and sheet metal products for the HVAC industry, as well as industrial dust collection and exhaust systems. Our goal is to provide superior service and high-quality products to our customers to enable them to meet their deadlines. We work closely with customers on a wide range of commercial projects all over the Western US, shipping from our 8 locations in Pomona and Camarillo Corona, Anaheim, Oceanside, California. Las Vegas, Nevada, Tempe, Arizona, and Columbus, OH.