Phone Receptionist

Job Description

Job Description

Join the PDAO Team!

We are looking for a friendly, organized, and dependable Phone Receptionist to join our team! If you enjoy helping people, have great communication skills, and can stay organized in a fast-paced environment, we would love to hear from you.

Responsibilities

• Answer incoming phone calls in a friendly and professional manner.

• Schedule, confirm, and reschedule patient appointments.

• Assist patients with questions and direct calls to the appropriate team members.

• Take accurate messages and communicate important information to the team.

• Help maintain an organized appointment schedule.

• Provide excellent customer service and create a positive experience for our patients.

• Maintain patient confidentiality and follow office procedures.

• Excellent communication and customer service skills.

• Friendly, professional, and positive attitude.

• Strong organizational skills and attention to detail.

• Ability to multitask and work well in a fast-paced environment.

• Reliable, punctual, and a team player.

• Previous receptionist or dental office experience is a plus, but not required.

• Bilingual skills are a plus!

• Schedule 8:49am to 6pm

• Health Insurance: 50% employer contribution toward the employee health plan.

• Life Insurance: $25,000 employer-paid life insurance policy.

• Supplemental Insurance: Dental, vision, short-term disability, and life insurance plans.

• Paid Time Off: Generous PTO plan.

• Retirement: 401(k) plan.

• Free Orthodontic Care: Available to every employee, after 6 months of employment.

• Community Involvement: Paid community outreach and social events.

• Positive Work Environment: A fun, rewarding, positive, and kid-friendly workplace!

Someone who enjoys working with people, communicates well, and understands the importance of making patients feel welcomed and cared for from their very first phone call.