Loan Officer Assistant

At Zenith Home Loans, we're dedicated to empowering you to build a rewarding career in the mortgage industry. As a Senior Mortgage Operations Partner (LP2), you'll play a vital role in our top-producing team, supporting mortgage loan origination officers with your unique blend of sales expertise and exceptional customer service. You'll manage loan files from start to finish, ensuring a smooth and efficient process for clients. Your ability to communicate effectively and build strong relationships will be key to helping us grow our business. If you're detail-oriented, thorough, and ready to deliver outstanding service, we invite you to take the next step in your career with us. Responsibilities Pipeline Management – Own the active and upcoming pipeline end‑to‑end, track all loan milestones, conditions, and critical deadlines proactively, and maintain an accurate, up‑to‑date pipeline report while leading regular pipeline review conversations. File Expertise — The Four C's – Credit: Analyze credit reports, identify issues early, and advise on rapid rescore opportunities. Cash: Verify assets with attention to sourcing, seasoning, and full documentation requirements. Capacity: Calculate qualifying income accurately across all borrower types—W‑2, self‑employed, 1099, and rental. Collateral: Understand property types, LTV guidelines, and appraisal requirements across loan programs. Pre‑Qualification and Pre‑Approval – Independently pre‑qualify and pre‑approve borrowers with accuracy; review incoming files and documentation thoroughly; surface potential issues early and communicate them clearly before they arise. Client and Partner Communication – Serve as the primary point of contact for active borrowers throughout the transaction; communicate with Realtors, title, escrow, and processors professionally and with appropriate urgency; provide proactive status updates; set appropriate expectations and execute effectively. Qualifications NMLS license or training is not required, but is desired. Preferably 2–3 years of administrative support in a professional office or mortgage environment. High school diploma or equivalent required. College degree in finance or banking preferred. Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc. MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred. Compensation $65,000 - $75,000 yearly. #J-18808-Ljbffr Zenith Home Loans