Visualization Expert

Description

Job Description:

Key Responsibilities:

â- Work directly with professionals across various facets

of Global Operations (ie: Contact Center, Solution Delivery, Vertical Client

Implementation Leaders, Sales teams) to design, document, test, and support the

construction of internal Data Visual solutions that tell the desired insights

story.

â- Perform analysis of existing and new data and processes

to measure data quality, value of data and accuracy of data.

â- Build wireframes and mock-ups of dashboards and reports

as needed to communicate visualization/functionality internally, combining

business requirements and existing process and data knowledge to understand

opportunity and design better dashboards.

â- Create informative presentation-ready visualizations

and analyses internally using Spotfire, BI, Salesforce and/or other open source

visualization technologies for Operations leadership.

â- Follow existing strategies, standards and best

practices in the areas of data visualization, data access and data integration

within the Global Operations various analytical platforms.

â- Will work in multiple languages including JavaScript.

â- Use agile data wrangling methodologies for extraction

and transformation of data using SQL, R, or Python to derive data marts to

drive dashboards and visualizations.

â- Contribute to continuous improvement activities.

Skills needed include BigQuery and visualization

experience (preferably Looker Core and

HTML)