Domestic Operations Specialist

Domestic Operations SpecialistA transportation and logistics organization is seeking a strong Domestic Operations professional based in the Cincinnati / Northern Kentucky market. This is a fully on-site role and an immediate hire. This is not an entry-level coordinator position. The focus is on an experienced operator who understands domestic freight execution and can confidently manage FTL and LTL operations while protecting margin and service quality.Key Responsibilities:Manage full-cycle domestic freight operations across FTL and LTLExecute carrier procurement and negotiate competitive ratesTrack and manage shipments from pickup through final deliveryProactively resolve service failures, delays, and claimsCommunicate directly with customers, carriers, and internal teamsMaintain margin integrity and ensure profitable executionHandle high-volume shipment flow with urgency and accuracyPartner cross-functionally with sales to support account growth and retentionMaintain accurate updates within TMS and internal systemsRequirements:2+ years of domestic brokerage or 3PL operations experienceStrong understanding of FTL and LTL freight executionExperience operating in a fast-paced, high-volume environmentProven ability to negotiate with carriers and manage capacityStrong problem-solving and service recovery skillsDetail-oriented with commercial awareness of margin impactComfortable working fully onsite in Erlanger, KYHigh accountability and ownership mindset