Selling Supervisor

Selling Supervisor (Regular, Part-Time)

Museum Stores

Reporting to the Manager of Retail & Merchandising, the Selling Supervisor oversees the daily operation of the sales floor in the Museum Stores, including scheduling, assigning and directing staff as well as addressing customer complaints and resolving problems. The Sales Associate Supervisor supervises and provides work direction to the Sales Associate.

Responsibilities:

• Performs daily opening and closing of cash registers; assists with cash handling and preparing media for transmittal to the Finance Office
• Works sales floor as needed, greeting customers and assisting in the selection of merchandise
• Operates register; prepares sales slip; processes payment; wraps or bags merchandise for customer
• Approves customer returns and exchanges
• Files paperwork, takes special orders, tracks inventory and best sellers
• Trains new employees
• Reviews and standardizes sales procedures to improve efficiency
• Delegates daily projects to sales staff
• Assists with inventory preparation
• Performs other duties or special projects as assigned
• Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Benefits

• The expected hourly range for this Los Angeles, CA-based position is $21.63 - $24.00, subject to change.

Qualifications:

• Associate's Degree in Business Administration, Retail Management, Communications, Art History, or a related field
• A minimum of 2 years of retail experience is required
• Minimum of 1 year of supervisory experience
• Availability to work a flexible schedule, including weekends, evenings, and holidays
• Demonstrated commitment to excellent customer service and guest experience
• Experience handling customer concerns with professionalism and sound judgment
• Basic proficiency with point-of-sale (POS) systems and retail technology