Job File Coordinator

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Opportunity for advancement
• 401(k) matching
• Health insurance
• Training & development
• Vision insurance

SERVPRO of Henry, Spalding and Butts Counties is hiring a Job File Coordinator!

Benefits
SERVPRO of Henry, Spalding and Butts Counties offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Intake and entry of claims into Company Specific Software
• Responsible for clear and efficient project communication with customers, adjusters and Production Managers
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create estimates using estimating software, Xactimate Experience a PLUS
• Review and validate job site documentation and insurance specific requirements
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED
• At least 3 years of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in Outlook and Microsoft software suite

Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Ability to successfully complete a background check and drug screening subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.