Training and Support Specialist - HYBRID

Job Description Crop to Crop resumes are accepted. Location Requirement The Division of Health Benefits follows a hybrid work model. The client will require 8 days per month onsite. Remote option is available, upon approval, for the selected candidate that may not be local to the Raleigh, NC area. Overview The purpose of the position is to create in‑person and online training content to support organizational initiatives and business units. Strong instructional design and technical knowledge are a must. Strong content development and writing skills are needed. Ability to create resources to support employee learning, such as tips, job aids, and templates. Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills are required. Must be professional, available during work hours, responsive, and timely. Must be attentive to detail and meet required timelines for deliverables. Skills and Tools Strong instructional design and technical knowledge. Strong content development and writing skills. Adobe Articulate (Storyline and Rise), Camtasia, and MS Teams. Experience with SharePoint page administration. Experience developing curriculums or training in partnership with subject matter experts. Creating training videos and microlearning; use of voiceover tools. Interest in continually learning new software and keeping the team updated on changes. Collaboration This position works with the Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist. Required Skills Experience in curriculum design and developing training materials for adult learners. Strong content development skills. Instructional design and technical knowledge. Adobe Articulate 360. Experience with adult learning practices, principles and procedures in classroom and online presentations. Support for live virtual meetings and events. Strong presentation, communication, and collaboration skills. Desired Skills Understanding of the NC Medicaid Program that drives the efforts of county, regional, and state staff who administer those programs. #J-18808-Ljbffr Chandra Technologies, Inc