Bilingual Multi-Location Customer Service Specialist (Spanish)

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store. They are tasked with achieving excellent customer service while consistently meeting the store’s sales goals. FULL-TIME Locations 1025 W. Parklane Blvd, Chandler, AZ 85224 1514 N. Pinal Ave, Casa Grande, AZ 85122 44565 W. Edison Rd, Maricopa, AZ 85138 Responsibilities Work closely with wholesale and retail customers to determine their needs Answer customer questions about Sherwin-Williams products Recommend appropriate solutions Promptly resolve customer concerns and ensure maximum client satisfaction Maintain a high level of product knowledge and stay up-to-date with product features Ensure products and store meet high quality and visual standards Consistently achieve excellent customer service while meeting store sales goals Requirements Must be able to handle customers, including minors, with access to cash and other payment methods Responsible for electronic equipment, personal information, store merchandise and other items of value A criminal history background check is required to protect the business, customers, staff, vendors, contractors, and the public #J-18808-Ljbffr