Manager, Data Centre Facilities Engineering

Manager, Data Centre Operations

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Manager, Data Centre Operations is a management role, responsible for coordinating and supervising the day-to-day operations of the data center operations for key customers. Ensuring all technology elements in rack from procurement, break-fix and installations are all taken care of.

This management role collaborates with cross-functional teams to drive projects, manage resources, and implement strategies for optimizing performance and maintaining uptime in the clients data center environment.

Travel required: 30-40%

Primary Location: Newtown Square, PA

Key Responsibilities:

• Manages a multi-disciplinary engineering team to ensure business continuity of critical business center infrastructure.
• Guides on creative solutions to complex problems that arise in design and operation of mission critical systems.
• Manages the implementation of continuous improvement initiatives to accomplish design intent, meet competitive landscape, and reduce cost.
• Researches new products, systems, and materials.
• Be an advisor to the Senior team to ensure deliverables meet company strategic goals.
• Ensures quality assurance checks of deliverables are conducted.
• Works with external suppliers as required aligning their activity with the organizations strategic goals for developing and operating cost effective, highly efficient, and reliable Data Centers.
• Provides expertise to other organization sectors internal to GDC, including CFOps, Construction, Commissioning, Client Success, and Sales.
• Guides on commissioning activities of new data center phases.
• Guides on troubleshooting advice including supporting Root Cause Analysis (RCA) and Corrective Action (CA) for problems affecting efficient and resilient site operations.
• Guides internal Sales Engineering team in analyzing RFPs, responding to RFP questions, conducting training relevant systems and processes, and participating in client site visits.

Knowledge and Attributes:

• Advanced knowledge of at least one engineering domain ideally within a data center or similar environment.
• Advanced knowledge of various mission critical topologies.
• Advanced ability to lead and manage a team providing engineering support across the data center lifecycle.
• Advanced understanding of critical data center electrical and mechanical equipment.
• Must be detail oriented with excellent written and verbal communication skills.
• Ability to work effectively in a team environment both virtual and in person.
• Ability to interact with individuals and groups both internally and externally.
• Advanced problem-solving skills coupled with excellent organizational and time management skills.
• Organized and able to set priorities and meet deadlines and budgets.

Academic Qualifications and Certifications:

• Bachelor's degree in relevant engineering discipline required.
• Professional Engineering license achievement preferred.

Required Experience:

• Advanced experience managing multi discipline engineering teams within a business critical environment

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $104,000 - $175,000 USD per year. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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