Adobe Operational Support Analyst
Smart IT Frame LLC
5 years of experience in IT Operational Support Application Support Service Desk Escalation or Access Management Strong handson experience troubleshooting user accounts application access provisioning and entitlement issues Working knowledge of Adobe Admin Console and Adobe enterprise application support Strong understanding of Active Directory AD groups identity management and user provisioning workflows Knowledge of SSO MFA PingFederate and authentication protocols Experience reviewing and interpreting logs for troubleshooting and rootcause analysis Strong incident troubleshooting and problemsolving skills Excellent documentation communication and customer service skills Ability to work effectively with both technical and nontechnical users Skills #J-18808-Ljbffr Smart IT Frame LLC
Vacancy posted 2 days ago
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