Technical Support Analyst
Procom Consultants Group
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom’s areas of staffing expertise include: Application Development Project Management Quality Assurance Business/Systems Analysis Datawarehouse & Business Intelligence Infrastructure & Network Services Risk Management & Compliance Business Continuity & Disaster Recovery Security & Privacy Specialties: Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor Payroll) Flextrack (Vendor Management System) Job Description Technical Support Analyst On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Plano, TX. Technical Support Analyst Job Details As a Tier-I Support Engineer for Security, within the Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums. Technical Support Analyst Mandatory Skills Communication Skills Understanding and applying Active Listening Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions Ability to teach complex topics Networking / Troubleshooting Skills Administering and troubleshooting Windows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services. Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues Expertise to troubleshoot or describe common networking and application protocols Ability to dissect application issues at the application layer. Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality Preferred Requirements 4 year degree 3 years of experience McAfee/Intel Security product knowledge is a plus Technical Support Analyst Start Date ASAP Technical Support Analyst Assignment Length 6+ months “Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties.” Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. #J-18808-Ljbffr Procom Consultants Group
- ...to work onsite at Plano, TX Candidate must be able to read, speak and write in English and Portuguese. Candidate must have IT Technical Support experience with PC, Desktop, Mobile devices Additional Information Why is this a greatopportunity? The answer is simple…working...Suggested
- ...which we achieve through teamwork and clever collaboration. Position Summary We are seeking an IT Support & Business Systems Analyst to provide technical support and business application administration for our North American operations. This position is...SuggestedLocal areaRemote workWorldwideFlexible hours
$10k
...risk management? Fisher Investments is looking for an Enterprise Risk Management (ERM) Data Management and Reporting Senior Analyst to help support all programs across the ERM group. At Fisher Investments, your risk expertise will allow you to contribute to improvements...SuggestedWork at officeWork from home- BASIS Richardson is seeking an IT Coordinator to join our team in Richardson, TX. The role focuses on providing help desk support, basic systems administration, and maintaining IT processes. The position requires 1-2 years in IT Help Desk, familiarity with Office 365, Active...SuggestedWork at office
- ...seeking an IT Help Desk Specialist for a fully remote role. You will be the first point of contact for technical assistance, handling tickets, and providing timely support to employees across the organization. The ideal candidate has proven IT help desk experience, strong...SuggestedRemote jobWork at office
- NETS International is seeking a motivated IT Help Desk Specialist to provide first-line support for employees. The role emphasizes resolving hardware, software, and network issues, maintaining documentation, and delivering excellent customer service from a remote position...Remote job
- Jobtailor in Plano, TX seeks a dedicated Technical Support Specialist to provide first‑level end-user assistance for technology issues. You will use remote control tools to diagnose problems, log incidents, and document interactions while escalating when required. The role...Remote work
- Heart to Heart Hospice in Plano, TX is seeking an entry‑level Help Desk Specialist to provide first‑level IT support across the organization. You will troubleshoot hardware, software, and network issues, document solutions, and escalate where needed. This role is ideal...
- ...currently seeking a Lead Systems Programming Analyst to join our team in Plano, Texas (US-TX)... ...States (US).Linux Restoration and Support Lead - Job DescriptionTeam: Linux Support... ...critical leadership role, one will provide technical direction, manage complex infrastructure...Work at officeRemote workFlexible hours
$110k - $144.9k
...team member’s contributions and offers a supportive environment for career development. Come... ...-Friday.)As a Lead Business Systems Analyst, you will play a key role in the design... ...You will work closely with business and technical teams to identify needs, define system requirements...Temporary workWork at officeMonday to Friday- ...Qualifications: Excellent Customer Service/Phone Skills Excellent Communication Skills-both written and verbal Tier 1 support for Enterprise/IT applications Experience of working within ServiceNow Understanding of ITIL practices Willingness...
- ...for the people who work here.NTT DATA Services currently seeks a Technical Analysis Sr. Associate to join our team in Plano, Texas (US-TX)... ...include: An Sr. Associate with professional experience to support operations for a web-based suite of applications.-A minimum of...For contractorsShift work
$76k - $136.73k
...OverviewAutodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product... ...for a professional with Construction Engineering experience, supporting a broad range of technologies in large-scale environments. You...Full timeFor contractorsRemote workWorldwide- Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled...Full time
- Technical Business Analyst Supply Chain Management Location: Plano,TX Duration: 11Months + Extension Hourly Rate: Depending on Experience (DOE) Work Authorization: Collaborate with business stakeholder and understand requirement Collaborate with other teams to understand...Hourly payPermanent employmentContract workLocal area
- Cloud Hybrid Technologies, LLC is seeking a Technical Business Analyst specializing in Supply Chain Management in Plano, TX. The ideal candidate must have over 10 years of hands-on experience and deep knowledge of the Supply Chain Management domain. This position offers...
- ...non-negotiable. At Intellibus, Business Analysts are delivery leaders deeply embedded... ...Role Overview We are seeking a Senior Technical Business Analyst - Payments (ACH & Wires... ...formats, and data mappings between systems Support integration between: Core banking systems...
- ...Description Job Description Position Overview The IT Business Analyst Senior provides strategic business analysis services to... ...workflow analysis. Ensure alignment between user requirements, technical capabilities, and business objectives. Perform other duties...Work at officeLocal area
$65 per hour
...Business Systems Analyst – SAP C4C (Onsite 5 days a week) As a Business Systems Analyst... ...You will work closely with business and technical teams to identify needs, define... ...prioritization. Post-Implementation Support – Ensure solutions meet objectives by monitoring...Permanent employmentContract workTemporary workLocal area$7.92k
...Required Job Description Position Summary A specialist to support SCM systems by communicating with business users, Headquarters... ...cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support...Contract work$67 per hour
...Description Job Description Business Systems Analyst SAP C4C Location: Richardson, TX... ...You will work closely with business and technical teams to identify needs, define... ...prioritization. Post-Implementation Support Ensure solutions meet objectives by monitoring...Contract workWork visa- ...Information Technology Reports To: CIO Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization, ensuring reliable operation of hardware, software,...Full timeWork at office
$7,170 per month
...Description Position Summary The Varicent Operations Support Specialist is responsible for delivering on-site operational support... ...for data transformation, and collaborate with Varicent’s technical vendor (Argano) to support system enhancements, defect resolution...Contract workTemporary workFlexible hours- A technology services company in Richardson, Texas is looking for a skilled business analyst with a strong background in health information technology. The successful candidate will lead customer engagements, ensure project compliance, and work with multi-vendor teams....
- Celestica is seeking a Senior Specialist in IT Business Analysis to enhance our manufacturing and supply chain operations. This role bridges business needs with technological solutions, requiring strong analytical and communication skills. The ideal candidate will lead ...
- ...operations. You will facilitate requirements sessions, document current and future state processes, and translate business needs into technical specifications for potential solutions. The role emphasizes data analysis, cross‑functional collaboration, and driving operational...
- ...integrity improvement and maintenance. Identifying opportunities to continuously improve systems and processes that outputs renewal data. Support team lead in analysis required to drive continuous improvement in renewal baseline integrity. Overall, being a partner to the...
- ...will be responsible for maintaining the Oracle data base that supports the Sterling application. It requires excellent analysis skills... ...excellent SQL skillsQualificationsBachelor degree in a technical field such as computer science, computer engineering or related...
- ...established itself as the go‑to supplier for a diversified product line supporting a wide spectrum of markets from commercial products, military... .... Continental Electronics is seeking a Principal IT Business Analyst with deep Deltek Costpoint expertise to support a fast‑growing...
- Trident Solutions in Plano, TX is seeking an Experienced Business Analyst to bridge business teams and technology. You will work with sales, customer service, operations, and finance to define how work should function and drive the requirements, configuration, testing,...
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