Technical Support Analyst
Procom Consultants Group
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom’s areas of staffing expertise include: Application Development Project Management Quality Assurance Business/Systems Analysis Datawarehouse & Business Intelligence Infrastructure & Network Services Risk Management & Compliance Business Continuity & Disaster Recovery Security & Privacy Specialties: Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor Payroll) Flextrack (Vendor Management System) Job Description Technical Support Analyst On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Plano, TX. Technical Support Analyst Job Details As a Tier-I Support Engineer for Security, within the Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums. Technical Support Analyst Mandatory Skills Communication Skills Understanding and applying Active Listening Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions Ability to teach complex topics Networking / Troubleshooting Skills Administering and troubleshooting Windows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services. Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues Expertise to troubleshoot or describe common networking and application protocols Ability to dissect application issues at the application layer. Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality Preferred Requirements 4 year degree 3 years of experience McAfee/Intel Security product knowledge is a plus Technical Support Analyst Start Date ASAP Technical Support Analyst Assignment Length 6+ months “Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties.” Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. #J-18808-Ljbffr Procom Consultants Group
- ...to work onsite at Plano, TX Candidate must be able to read, speak and write in English and Portuguese. Candidate must have IT Technical Support experience with PC, Desktop, Mobile devices Additional Information Why is this a greatopportunity? The answer is simple…working...Suggested
- ...Overview JOB SUMMARY: Provide initial technical support to Clients by troubleshooting applications, systems access, resolving hardware, software, and network related issues. The Technical Support Analyst is responsible for receiving information, diagnosing symptoms...SuggestedFor contractorsWork at officeLocal areaNight shift
- ...Description The IT Support Technician Specialist is the first point of contact for technical assistance across the organization. This role provides essential support to both the Home Office, store locations, and remote workers, ensuring smooth and reliable operation...SuggestedFull timeWork at officeRemote workHome officeMonday to FridayFlexible hours
- ...Texas, is seeking an IT Help Desk Associate to provide end-user support and ensure system integrity. Ideal candidates will have strong... ...environment. This role includes responsibilities like troubleshooting technical issues and assisting with onboarding. The position promotes...Suggested
- TCP Software is seeking an IT Help Desk Support II technician to maintain a secure and high-performing technology experience for its workforce. This role includes providing advanced technical support across various platforms, troubleshooting complex incidents, and mentoring...Suggested
- Fiber Systems International, Inc. is seeking an IT HelpDesk Technician to enhance automation and IT operational efficiency at our facility in Allen, TX. The ideal candidate has 3+ years of experience in corporate IT, particularly in utilizing PowerShell and Python for automation...
- ...Technical Business Analyst (Cloud Based) Duration: Long Term Location: Plano, TX (Onsite) Need consultants local to Plano and with Automotive... ..., on Stencil platform, on event Manager platform Support Connected Technologies Platform (“CTP”) provisioning,...Local area
- ...Technical Business Analyst CGI is seeking a detail-oriented and technically minded Technical Business Analyst to support the development and enhancement of mortgage servicing solutions within a highly regulated financial services environment. This role will work closely...
- A technology solutions company is looking for a Service Desk Tech II to provide technical support to internal customers in Frisco, Texas. The role involves responding to service desk requests, managing IT support for executives, and improving service delivery processes....
- ...business technology systems through active application support, system integration, and the development of automated workflows... .... By collaborating with organizational leaders and technical teams, the Programmer/Analyst proactively identifies opportunities to improve the...
- A technology solutions firm is seeking a Helpdesk Engineer (Functional-Technical Odoo Specialist) in Plano, Texas. The role involves analyzing and resolving technical issues related to Odoo systems, ensuring effective communication between end-users and developers. Ideal...
- Cloud Hybrid Technologies, LLC is seeking a Technical Business Analyst specializing in Supply Chain Management in Plano, TX. The ideal candidate must have over 10 years of hands-on experience and deep knowledge of the Supply Chain Management domain. This position offers...
- ...Job Description Job Description Job Summary: We are looking for an experienced Operational Support Analyst with expertise in Adobe products and enterprise support environments. The candidate will be responsible for troubleshooting Adobe Admin Console issues, license...
- ...longevity in mind. Our Service Desk Technician: We are looking for a customer service-oriented Help Desk Specialist to provide technical support to fellow team members in an efficient and accurate manner. You will be considered a front-line worker who solves basic...Work at officeWeekend workAfternoon shift
$25 - $27 per hour
...safety and security technology sector, specializing in advanced Vehicle Intelligence and ALPR solutions. We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical...Permanent employmentContract workRemote workWeekday work- ...non-negotiable. At Intellibus, Business Analysts are delivery leaders deeply embedded... ...Role Overview We are seeking a Senior Technical Business Analyst - Payments (ACH & Wires... ...formats, and data mappings between systems Support integration between: Core banking systems...
- Technical Business Analyst Supply Chain Management Location: Plano,TX Duration: 11Months + Extension Hourly Rate: Depending on Experience (DOE) Work Authorization: Collaborate with business stakeholder and understand requirement Collaborate with other teams to understand...Hourly payPermanent employmentContract workLocal area
- ...We're seeking a highly motivated and technically skilled Help Desk Technician to join our MSP. The Help Desk Technician handles advanced... ...Directory and Office 365. Escalate complex issues to Tier 2 support or relevant departments as needed. Contribute to continuous...Work at officeRemote work
$35k - $40k
...future requiring 2 days a week in local office. As a Tier 1 Support Technician you will provide excellent customer service to new... ...~2+ years of experiencein Customer Service, Call Center or Technical Support ~ Legal authorization to work in the U.S. indefinitely...Work at officeLocal areaRemote workRelocationMonday to Friday2 days per week$60k - $70k
...safer future. Department OverviewThe CommandCentral Customer Support Team is dedicated to "Solving for safer" by ensuring our... ...operational confidence.Job Description We are seeking an Ecosystem Technical Support Specialist to guide, teach, and support both our customers...Relocation- ...ALPR Technical Engineer As an ALPR Technical Engineer, this position provides excellent customer service to new and existing customers... ...by independently troubleshooting, installing, repairing and supporting customers on software and hardware equipment such as laptops,...Work experience placementRemote work
$25 - $27 per hour
...Technical Support Specialist II Allen, Texas (Onsite) Pay Rate: Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in the public safety and security technology sector, specializing in advanced Vehicle Intelligence and...- ...Our enterprise-level client is seeking to add six Help Desk Analysts to the team in Plano, TX. Please see below for full details-... ...Position Overview The First Level Analyst will provide technical support for our contact center systems that underpin the Global Service...Hourly payPermanent employmentContract workWork at officeRemote work
- ...Business Systems Analyst At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Additionally, everyone has individual...
- ...translate business requirements into user stories or use cases for technical teams. ? Analyze requirements to enhance eCommerce websites... ...align with the organization's long-term IT strategy. ? Support feasibility studies, project assessments, and the initiation...
- ...Business Systems Analyst (Security) Identity and Access Management We are looking for a Technical Systems Analyst, with a strong background in Identity and Access Management... ...with multi-cultural onshore and offshore IT support teams. The ideal candidate must have an...
- ...to join our teams and grow with us. Title- Business Systems Analyst Location- Plano, TX Duration- 6-12 months contract •... ...program requirements, perform operational risk assessments, and support the enablement of new capabilities o Responsibilities include...Contract work
$83.3k - $137.4k
...consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does... ...Travelers offers a hybrid work location model that is designed to support flexibility. What Will You Do? Directly handles...Contract workLocal area$22 - $28 per hour
...Responsibilities include prior experience in AM and the functions that support asset life-cycle management. The desired candidate will be... ...and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs...Hourly payOngoing contractWork at officeLocal areaMonday to FridayFlexible hoursShift work- ...TITLE: CPQ Business Systems Analyst - (N, Dallas - onsite) 3-month contract No Sponsorship... ...CPQ Business Systems Analyst to support and enhance enterprise quoting and product... ...working with both business and technical teams. Self-motivated, collaborative...Contract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Analyst. Be the first to apply!
- remote support technician Plano, TX
- customer support analyst Plano, TX
- systems support technician Plano, TX
- help desk administrator Plano, TX
- decision support analyst Plano, TX
- technical support assistant Plano, TX
- technical analyst Plano, TX
- technical assistant Plano, TX
- IT support technician Plano, TX
- application support technician Plano, TX


