Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Leader

Chipotle Mexican Grill

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.

WHAT YOU'LL DO

  • In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:

  • Making sure great tasting, high quality food is served

  • Helping to resolve food quality issues

  • Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed

  • Helping to resolve customer incidents and working to ensure positive customer experiences

  • Helping to monitor crew breaks, shift changes, shift meetings, and line schedules

  • Developing and cross training all front of house Crew

  • Assisting with Crew performance reviews

  • Developing future Service Leaders

  • Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork

  • Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary

  • Ensuring the proper quantity of supplies are available as needed

WHAT YOU'LL BRING TO THE TABLE

  • Be able to understand and articulate Chipotle's Food With Integrity philosophy

  • Have knowledge and experience of cash handling policies and procedures

  • Have knowledge of Food Safety and health department matters

  • Have familiarity with office paperwork

  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location

  • Have a high school diploma

  • Have restaurant experience

WHAT'S IN IT FOR YOU

  • Tuition assistance (100% coverage for select degrees or up to $5,250/year)

  • Free food (yes, really FREE)

  • Medical, dental, and vision insurance

  • Digital Tips

  • Paid time off

  • Holiday closures

  • Competitive compensation

  • Opportunities for advancement (80% of managers started as Crew)

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit .

Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact View email address on click.appcast.io if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Service Leader in Sterling Heights, MI vacancy
  •  ...Service Leader Cultivate a better world Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly... 
    Suggested
    Work at office
    Local area
    Shift work

    Chipotle

    Utica, MI
    1 day ago
  •  ...Responsibilities: Ensure high quality food is served; Resolve food quality issues and customer incidents; Support food safety and daily safety checklist; Develop and cross-train front-of-house Crew; Assist with crew performance reviews and developing future Service Leaders... 
    Suggested

    Chipotle

    Utica, MI
    1 day ago
  • Chipotle - - Responsibilities: Make sure great tasting, high quality food is served; Help resolve food quality issues; Support food safety practices, including hand washing, glove changes, and temperature monitoring; Help resolve customer incidents and ensure positive ...
    Suggested
    Shift work

    Chipotle

    Sterling Heights, MI
    4 days ago
  • Healthcare Services Group Inc. is seeking an Environmental Services Department Manager to lead housekeeping, laundry, and floor care teams in a long-term care facility. You will supervise staff, ensure policy compliance, and coordinate with facility administrators to deliver... 
    Suggested
    Shift work

    Healthcare Services Group

    Sterling Heights, MI
    5 days ago
  • Chipotle - 32463 Gratiot Avenue - Responsibilities: Ensure safe and quality food is prepared and served; Maintain a clean, organized dining line and functioning equipment; Monitor time and temperature and food safety policies; Resolve customer incidents and ensure positive...
    Suggested

    Chipotle

    Roseville, MI
    1 day ago
  • Chipotle - - Responsibilities: Make sure great tasting, high quality food is served; Help resolve food quality issues; Support food safety including hand washing, glove changes, time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily ...
    Shift work

    Chipotle

    Warren, MI
    1 day ago
  • Chipotle - 23123 Woodward Avenue - Responsibilities: Make sure great tasting, high quality food is served; Help to resolve food quality issues; Support food safety including hand washing, glove changes, time and temperature monitoring, shelf-life monitoring, and daily ...
    Shift work

    Chipotle

    Ferndale, MI
    1 day ago
  •  ...experience by ensuring safe and quality food is prepared and served; Keep the restaurant crew well trained and provide good customer service; Develop and cross train all front of house Crew; Assist with Crew performance reviews; Assist with miscellaneous office... 
    Work at office

    Chipotle

    Royal Oak, MI
    1 day ago
  • Chipotle - 630 Woodward Avenue - Responsibilities: Make sure great tasting, high quality food is served; Helping to resolve food quality issues; Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature...

    Chipotle

    Hamtramck, MI
    21 hours ago
  • Chipotle - - Responsibilities: Maintaining a positive customer experience by ensuring safe and quality food is prepared and served; Keeping the line clean and organized with properly functioning line equipment; Training and developing front-of-house crew; Monitoring crew...
    Work at office
    Shift work

    Chipotle

    Madison Heights, MI
    3 days ago
  • A prominent food service company in Michigan is seeking an Operations Manager. This role involves directing food service operations, ensuring compliance with service standards, and supervising a team. The ideal candidate will have over 3 years of management experience in... 

    AVI Foodsystems

    Warren, MI
    3 days ago
  •  ..., LLC in Troy, MI seeks a Senior Commodity Buyer for Corporate Services to manage indirect supplier relationships and drive total cost...  ...negotiate contracts; measure savings; and partner with senior leaders to mitigate risks. This role requires 7+ years of procurement experience... 

    Inteva Products, LLC

    Troy, MI
    4 days ago
  • Cedarbrook Senior Living is seeking a dynamic Lead Server to support daily meal services and dining room operations for residents and guests. You will help train and supervise the dining team, ensure cleanliness and proper attire, and address service issues promptly to... 

    Cedarbrook Senior Living

    Rochester, MI
    3 days ago
  •  ...management strategies, including inbound and outbound freight, warehousing, and inventory optimization to balance cost, lead time, and service levels. Drive continuous improvement initiatives across supply chain, logistics, and planning processes using Lean and Six Sigma... 
    Temporary work
    For contractors

    SAPA Transmission

    Utica, MI
    8 days ago
  • Ohio Living in Michigan seeks a Service Manager to oversee the Culinary and Nutritional Services Department in a life plan community. You will organize and direct service activities, ensure timely meal service, and maintain quality dining while coordinating with other departments... 

    Ohio Living

    Macomb, MI
    3 days ago
  •  ...MI. You will maintain safety standards, organize the TBC sales floor, and assist members with tire maintenance, installations, and service decisions. The role emphasizes customer service, product knowledge, and efficient service delivery. Join a team focused on value, safety... 

    Walmart Inc.

    Roseville, MI
    3 days ago
  • $50k - $55k

     ...Overview Role: Environmental Services Department Manager Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities... 
    Full time
    Local area
    Shift work
    Day shift

    Healthcare Services Group

    Sterling Heights, MI
    3 days ago
  •  ...setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales... 
    Temporary work
    Local area
    Flexible hours
    Shift work

    McDonald's

    Utica, MI
    1 day ago
  • Job Title Powerlifting Club Head Coach Recruitment Utica School District, Henry Ford II High School, Sterling Heights, Michigan. Position Type: Part‑time Job Description Utica Community Schools is seeking a Powerlifting Club Head Coach at Henry Ford II High School. The...
    Part time

    Young World Physical Education

    Sterling Heights, MI
    3 days ago
  • Job DescriptionDepartment Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational

    Home Depot

    Utica, MI
    2 days ago
  • Concentra is seeking a Patient Service Specialist to join our front-office team. You will warmly greet patients, manage registrations and scheduling, and guide them through required paperwork while maintaining high quality customer service. You will handle multi-line phone... 

    Concentra

    Fraser, MI
    1 day ago
  •  ...in Fraser, MI is seeking a Front Office Specialist to perform patient registration, scheduling, and deliver exceptional front desk service. You will greet patients, check in, answer calls, and coordinate with clinical staff to ensure smooth operations. The role requires... 
    Work at office

    Concentra, Inc

    Fraser, MI
    5 days ago
  •  ...Emergency Services Lead Technician The Emergency Services Lead Technician will provide the initial site inspection, scoping the loss...  ...core values! #2 Zolman Restoration is committed to becoming the leader in our industry by consistently delivering outstanding customer... 
    Local area

    Zolman Restoration

    Utica, MI
    5 days ago
  •  ...for full-time positions. Openings include Morning shifts, with duties centered on assisting customers, performing basic maintenance services, and supporting a high-quality shopping experience for vehicle care needs. Join a team that values customer service, training... 
    Full time
    Day shift

    Walmart

    Utica, MI
    1 day ago
  • Zolman Restoration is seeking an Emergency Services Lead Technician to perform site inspections, scope losses, and execute specified maintenance and restoration tasks. You will also scope mitigation projects, create service invoices, and manage inventory and equipment.... 

    Zolman

    Sterling Heights, MI
    4 days ago
  • $150k - $175k

     ...Job Description:\n\nDirector of Operations – Records & Document Services\nCompany: Graphic Sciences, Inc., a division of Intellinetics,...  ...operations. Reporting directly to the President & CEO, this senior leader is accountable for overall operating performance, including... 
    Hourly pay
    Full time
    Contract work
    Local area
    Flexible hours

    Intellinetics

    Madison Heights, MI
    26 days ago
  • Young World Physical Education is hiring a Powerlifting Club Head Coach for Henry Ford II High School in Sterling Heights, Michigan. The coach will oversee the program, ensure compliance with educational policies, and coordinate activities. Ideal candidates should have ...
    Part time

    Young World Physical Education

    Sterling Heights, MI
    3 days ago
  • Meijer is seeking a Service Coordinator to lead and support front-end operations, ensuring a high-quality shopper experience. You will coordinate checkout flow, train team members, and coach staff to meet productivity and service expectations. You will oversee tasks with... 
    Flexible hours

    Meijer

    Royal Oak, MI
    5 days ago
  • Meijer Great Lakes is seeking a Service Coordinator to lead and support front-end operations, coordinating checkout flow and ensuring a high-quality customer shopping experience. You will coach, assign tasks, and drive accountability for front-end performance across cashiers... 

    Meijer Great Lakes

    Madison Heights, MI
    1 day ago
  •  ...MI to support the Store Manager across daily operations, front desk tasks, and the shop floor. This hands-on role rotates between service bays, counter, and back office, building leadership skills and team culture. You will guide technicians and service advisors to deliver... 
    Work at office

    Grease Monkey International

    Clawson, MI
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Leader. Be the first to apply!