Entry Level Network Field Tech

Job Description

Job Description

Entry-Level Network Field Technician

Fiberwave Technologies

Charlotte, NC | Full-Time

About Fiberwave Technologies

Fiberwave Technologies (fiberwavetech.com) designs, builds, and manages high-performance fiber optic and low-voltage networks for multifamily, mixed-use, and build-to-rent communities. We deliver fast, reliable, resident-friendly connectivity (including fiber-to-the-unit solutions) that elevates the living experience and adds real value to properties. Founded in 2019 and headquartered in Layton, Utah, we serve communities across the United States with expert design, precise installation, and ongoing support.

The Role

We are seeking a motivated Entry-Level Network Field Technician to join our growing team in the Charlotte, NC area. In this hands-on role, you will install, maintain, and repair network infrastructure and customer equipment in multifamily and mixed-use properties. You will work both independently and as part of a team to activate services, troubleshoot issues, and deliver excellent on-site support.

This is an excellent opportunity for someone looking to start or grow a career in fiber optics, structured cabling, and network field operations.

Key Responsibilities

Install, maintain, and repair fiber optic and network infrastructure

Perform customer internet installations and repairs

Activate electronics (power up equipment and load configurations from engineering work packages)

Identify, organize, and stage equipment needed for work orders

Follow all safety procedures and company policies

Provide professional, customer-focused service during installations and service calls

Document work completed and report issues as needed

Support other low-voltage systems as required (structured cabling, related network components)

Requirements

High school diploma or equivalent

Valid North Carolina driver’s license and clean driving record

Reliable transportation

Strong interpersonal, communication, and teamwork skills

Ability to work independently in the field and follow detailed instructions

Willingness to learn technical skills on the job

Ability to lift equipment, work in various property environments (including attics, basements, outdoor areas), and follow safety protocols

Availability for a full-time schedule (some flexibility or occasional after-hours/on-call support may be required)

Preferred Qualifications (Nice to Have)

Prior experience with fiber optic cabling, structured cabling (Cat5/Cat6), or low-voltage installations

Basic networking knowledge or customer service experience in a technical field

Familiarity with tools used in cable installation and testing

What We Offer

Competitive hourly pay (typically in the $15–$25/hour range depending on experience and skills)

Opportunity for hands-on training and career growth in a fast-growing fiber/MDU company

Benefits package that may include 401(k), paid time off, and sick pay (details provided during the interview process)

Dynamic work environment with a focus on quality craftsmanship and resident experience