Medical Support Assistant (Office Automation)

Duties

Help

Receive patients and visitors as the initial point of contact, in person or telephonically for the clinic.

Perform the full range of receptionist, recordkeeping, and miscellaneous clerical duties (scheduling appointments, greeting the patients, answering telephones, taking messages, etc.) in a clinic or Medical Treatment Facility.

Schedule appropriate patient appointments.

Create correspondence, medical statements, and various reports.

Ensure eligibility for care and contact patient administration for verification.

Enter and retrieve patient data from automated healthcare systems.

Maintain patient records, both electronic and hard copy, according to policies, procedures, and medical treatment facility regulations.

Utilize automated office or healthcare systems to schedule patient appointments; update, enter, or retrieve patient information; or complete clerical duties.