Genesys Cloud CX Developer
$100k - $130kTata Consultancy Services
Job Description Must Have Technical/Functional Skills Genesys APIs Genesys Cloud CX J2EE development API Development Genesys Cloud CX Developer/Architect with Softphone Roles & Responsibilities Mandatory Design and Development experience in Genesys Cloud CX and Genesys Architecture. Develop roadmap for CCaaS transformation and modernization initiatives. Experience in Softphone API integration with Genesys CX Experience in Genesy SDK Experience in Genesys Cloud CX administration, configuration and implementation. Strong experience Node.JS/ Rest, SOAP and Genesys APIs. Experience creating dashboards for monitoring queue activity, agent performance, and interactions. Strong Experience in Genesys Cloud admin and configuration including contact center ,telephony, routing, people and permissions and outbound. Experience in Genesys installation and configuration Troubleshooting experiences with the issues in configuring and routing related issues. Desired Skills Experience with Genesys on-prem and understanding of various Genesys components and composer development. Exposure for Java/J2EE development and API Development /Scripting integration Genesys Cloud CX certification preferred. TCS Employee Benefits Summary Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range $100,000-$130,000 a year Qualifications
BACHELOR OF COMPUTER SCIENCE
#J-18808-Ljbffr Tata Consultancy ServicesVacancy posted 2 days ago
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