Genesys Cloud CX Developer

Senior Systems Engineer (Cloud/Automation) Step into a high-impact Senior Systems Engineer (Cloud/Automation) role with a global innovator in power, thermal, and smart energy technologies. This organization powers mission‑critical environments — from hyperscale data centers and microgrids to advanced manufacturing and large‑scale solar and battery farms. As part of their digital backbone, you’ll architect and optimize hybrid cloud infrastructure that supports worldwide operations across North America, Asia, and Brazil. This is more than infrastructure support — it’s an opportunity to design resilient, automated, enterprise‑scale systems that enable next‑generation energy and automation solutions. Key Responsibilities Design, build, and support hybrid cloud infrastructure (Azure, M365) Serve as Tier‑3 escalation for complex infrastructure issues Lead system upgrades, optimization, and security initiatives Support global operations across Asia and Brazil time zones Mentor engineers and provide technical leadership Support Kubernetes, virtualization, storage, backup/DR, and monitoring environments Drive automation and scripting initiatives to improve efficiency and reliability Required Qualifications 5–12+ years of enterprise IT / infrastructure engineering experience. Strong hybrid cloud expertise, including Azure (RBAC, Conditional Access, IaaS/PaaS). VMware and/or Hyper‑V virtualization experience. Strong PowerShell scripting and programming skills. Windows Server and Linux (Ubuntu) administration. Active Directory & hybrid identity management (including Group Policy, DNS, DHCP). Backup, restore, and disaster recovery experience. Solid networking fundamentals (TCP/IP, LAN/WAN, VPN/SSL, endpoint security). Strong troubleshooting across servers, cloud, virtualization, backups, and endpoints. BS in computer science or related degree Bilingual Mandarin is a plus. Nice to Have NAS / SAN storage platform management. Zabbix monitoring (dashboards & alerting). SCCM / MECM management, including OS imaging, compliance baselines, and WSUS patching. Backup, restore, and disaster recovery solutions experience. Relevant certifications (Microsoft, VMware, NetApp, Commvault). Additional Job Details Base Salary: $120,000 – $145,000+ (10% Bonus) #J-18808-Ljbffr vaaridatech