Patient Experience & Clinical Grievances Navigator
Lucile Salter Packard Children's Hospital at Stanford
Lucile Packard Children’s Hospital Stanford is seeking a Clinical Reviewer to assess complaints and grievances, ensure regulatory compliance, and triage cases to the appropriate clinical teams. You will conduct concurrent and retrospective chart reviews of inpatient and outpatient records, collaborate with medical management, and respond with impartial, standards-based conclusions. Qualifications include an RN license, a bachelor’s degree, and at least three years of related experience. #J-18808-Ljbffr Lucile Salter Packard Children's Hospital at Stanford
- ...Children’s Hospital Stanford is seeking a dedicated Navigator to review clinical grievances and coordinate patient support. This role requires RN licensure, strong... ...families to resolve issues and improve patient experience. You will work within Navigation Services, handling...Suggested
$76.28 - $95.67 per hour
...Responsible for reviewing clinical cases, complaints and grievances to meet and ensure... ...and a liaison between the patient, the medical center, and... ...satisfaction with the hospital experience at Lucile Packard... ...clinical liaison/concierge/navigator for patient in all...SuggestedHourly pay- Lucile Packard Children's Hospital Stanford seeks a senior leader to oversee Navigation Services, Friends and Family and Grievance programs, advancing patient experience and service excellence across inpatient and outpatient settings. You will guide budget development,...Suggested
- ...s Health seeks a seasoned leader to oversee Navigation Services, Friends and Family Program, Physician and Grievance Program, and corporate partner navigation agreements... .... This role ensures service excellence, patient experience improvements, and budget oversight across...Suggested
- ...Advocate to act as a high-level liaison for referred patients, coordinating appointments and navigation of the SHC system to ensure seamless, high-touch... ...related field and at least three years of medical setting experience, with a strong focus on confidentiality,...Suggested
- ...Health, located at 211 Quarry Rd, CA. The role supports daily clinic operations, patient care, and routine administrative tasks in a fast-paced... ...relevant education/certification and Basic Life Support; prior clinic experience preferred. #J-18808-Ljbffr Stanford Health CareDay shift
- ...Care in Palo Alto, CA is seeking a PCC II to support day-to-day clinic operations and learn the skills necessary to progress within... ...administrative duties in a fast-paced ambulatory setting. You will perform patient care tasks, maintain records, follow protocols, and coordinate...
- ...in Palo Alto is seeking a Medical Assistant to support patient care within a busy clinical setting. You will prepare exam information, assist with... ...plus Medical Assistant certificate; 1-5 years of related experience; BLS; CMA preferred. Salary aligns with SHC base pay...
- Stanford Health Care seeks a Medical Assistant to join our clinical team. You will perform rooming, check-in/out, vaccine administration... ...physicians during procedures. Typical duties include patient scheduling, data entry for demographics and insurance, and ensuring...
- Stanford Health Care seeks a Clinical Nurse (RN) for the Urologic Surgical Oncology team. This role provides professional nursing care, coordination, and patient navigation across bladder, prostate, kidney and other cancers. You will collaborate with physicians, APPs, nurses...
$38.15 - $42.96 per hour
...degree of autonomy. Customer Navigators are responsible for... ...exceptional customer service to patients and their families while on‑... ...phone at Stanford Hospital and Clinics. They provide customers, patients... ...of Stanford’s patient‑experience and represents a framework for...Hourly payWork at officeLocal areaImmediate startAfternoon shift- ...administrative front desk professional to ensure smooth patient flow and seamless clinic operations. You will greet patients, manage appointments... ...office activities to support clinicians and improve patient experiences. This role emphasizes excellent communication,...
- ...seeking a PCC II to support day-to-day clinic operations, learn and apply policies, and... ...delivery team. You will learn to manage patient flow, document care, and coordinate with... ...contributing to a high-quality patient experience. #J-18808-Ljbffr LE0010 Stanford Health...
- GondolaBio, located on the Stanford Life Sciences campus, seeks a Senior Manager, Patient Advocacy to partner across development programs and ensure patient perspectives shape our work. You will build trusted relationships with patient advocacy organizations, patients,...
- ...pharmacist for rotating 8-hour shifts to deliver comprehensive clinical pharmacy services. The role includes dispensing, compounding,... ...USP/NF standards. Candidates should have PharmD or BS in Pharmacy and relevant experience. #J-18808-Ljbffr LE0010 Stanford Health CareRotating shift
- Ryzen Solutions in Palo Alto, CA is seeking a Nursing - Clinical Operations Supervisor to lead daily clinical operations and ensure adherence to policies, procedures, and patient care standards. This role coordinates staff, mentors frontline teams, and serves as a liaison...Work at office
- ...assistance, support and resources for patients and guests. The focus is on our guest's... ...services, or a related field preferred Experience Qualifications: • 3 years of... ...Ability to demonstrate customer services and navigation skills in interactions with patients, families...Full timeContract workPart timeWork experience placementShift work
- ...Rehabilitation & Sports Therapy is seeking a Patient Services Representative to provide... ...administrative support in a fast-paced clinic setting. The role involves greeting patients... ...staff to ensure a smooth patient experience. Competitive benefits and full-time hours...Full time
- ...Liaison to assist pharmacists within a clinic, ensuring compliant pharmaceutical services... ...collaborate with clinicians, support patient care, and help maintain medication adherence... ...Diploma or GED, 3 years of related experience, and a CA BOP Tech License. Strong communication...
$79.21 - $104.97 per hour
...and treatments and provide patients with the highest quality care... ...Its robust network of seven clinical sites staffed by Stanford’s... ...through the comprehensive care navigation and supportive service... ...address the entire patient experience through diagnosis, treatment...Hourly payFull timeLocal areaRemote workMonday to FridayShift workWeekend workAfternoon shift- Stanford University in Palo Alto is seeking a Clinic Clinical Research Coordinator Associate (CRCA) to coordinate oversight and implementation of neuromuscular research protocols, ensuring efficiency and regulatory compliance. You will serve as the primary research liaison...
- ...Waterloo, IA is seeking a Medical Assistant (MA) or Licensed Practical Nurse (LPN) to support a cardiology clinic. You will assist physicians and clinicians with patient preparation, vital signs, documentation, and basic procedures, while helping coordinate patient flow...
- Stanford Health Care, a leader in patient-centered care, is seeking a Complex Care Manager with a Master’s in Social Work and an active... ...operate within Stanford Health Care’s standards, helping patients navigate care plans, #J-18808-Ljbffr LE0010 Stanford Health Care
- ...and sanitation, while modeling professional behavior in a busy clinical setting. This role covers supervision of food preparation, menu... ...compliance with Joint Commission requirements to support excellent patient nutrition and service quality. #J-18808-Ljbffr Stanford...
$45.8 - $49.82 per hour
...dedicated and detail-oriented Patient Registrar to join their team.... ...relationships with clinical staff and fellow registration... ...: Ability to type 30 WPM and navigate multiple computer programs simultaneously... ...to education, relevant work experience, relevant certifications, and...Hourly payTemporary workWork experience placementWork at officeFlexible hoursShift work$151.2k - $207.93k
...Founded in 2012, Guardant® is transforming patient care and accelerating new cancer... ...Facebook . About the Role: The Manager of Clinical Operations is responsible for the technical... ...least eight years of Clinical Laboratory experience or equivalent high complexity and volume...Work at officeLocal areaWork from home$36.01 - $40.38 per hour
...Overview The primary responsibility of the Patient Administrative Specialist II (PAS II... ...front office functions in the outpatient clinical setting. A Patient Administrative Specialist... ...of skills, knowledge, and education and experience of each level. Employees have the...Hourly payFull timeWork at office- ...Role The GNC team at Pivotal develops the flight control and navigation algorithms that let our aircraft fly safely and precisely, including... ...has a solid grounding in estimation theory and hands-on experience taking a filter from design all the way to real sensor data or...Work at office
$34.18 - $42.72 per hour
...Remote Eligible: No Department: Clinical Food Services Scheduled... ...to cultural diversity, patient care, patient rights and ethical... ...problems, complaints, and formal grievances at the first level;... ...combination of education and experience that would likely provide the...Hourly payFull timeWork experience placementRemote workRotating shift- ...Engineering, Computer Science, or a related field, with graduation between December 2027 and August 2028. Hands-on engineering experience through student project teams, research labs, internships, or other work experience. Coursework in linear algebra,...Full timeWork experience placementInternshipSummer internship
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