Hyundai Service Advisor

Overview Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in The Treasure Valley. We are looking for a Service Advisor to join our Kendall Hyundai of Nampa Service team. Our Service Department is a fast-paced environment serving clients throughout the community. Benefits Competitive pay plan / no cap on earnings. Annual wages range from $60,000-$100,000 Substantial bonus program Career path development opportunities Competitive paid time off and paid personal leave Shop Manager on-site for assistance Fair dispatching and teamwork environment Large loyal customer base Experienced and loyal service technicians Clean/Safe shop with the equipment you need to get the job done Discounts on parts, service and vehicle purchases for you and your immediate family Medical, Dental and Vision insurance Paid Life insurance 401(k) plan with Fidelity Accident and Illness supplemental plans Responsibilities Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, completing work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments. We are looking for candidates who have high level customer service experience, can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key. Working conditions Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout the work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! Qualifications Knowledge of automobile repair and maintenance along with 2 years of service writing experience in a dealership or independent shop is required; preference given to those with specific brand experience. A valid driver’s license and a good driving record are required. #J-18808-Ljbffr