Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Quality Assurance & Customer Experience Analyst

$20 - $25 per hour

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company in Columbus, Ohio, is looking for a Quality Assurance Specialist to monitor customer interactions and provide feedback for improvement. The ideal candidate will have 2-5 years of experience in quality control, possess strong analytical skills, and be able to communicate effectively. The role requires proficiency with call monitoring software, and an Associate’s Degree is preferred. This position offers a competitive salary of $20.00-$25.00 per hour based on qualifications. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Quality Assurance & Customer Experience Analyst in Columbus, OH vacancy
  •  ...Job Description Summary Asset Management Analyst position is designed to execute enhanced...  ...of our national account sales team and customer base. The primary goal of the National Accounts...  ...analysis to provide a better customer experience and to support growth initiatives and... 
    Suggested
    Full time
    Temporary work
    Local area
    Flexible hours

    Ryder

    Columbus, OH
    2 days ago
  • $23 - $27.02 per hour

     ...The Quality Analyst is responsible for quality assurance of new implementations, existing client benefit changes, and continuous process improvement. The...  ...responsibilities as prescribed or directed. Required Skills / Experience: ~2+ years of experience handling pharmacy claims... 
    Suggested
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Local area
    Remote work

    RxBenefits

    Columbus, OH
    1 day ago
  • $22 - $27 per hour

     ...Data Analyst Full Time | 8am-5pm | Hybrid Schedule Available...  ...program service benchmarks and quality assurance performance, analyzing...  ...combination of relevant education and experience may be substituted for the...  ...and internal and external customer service. Strong computer... 
    Suggested
    Hourly pay
    Full time
    Part time
    Flexible hours

    Lutheran Social Service

    Columbus, OH
    2 days ago
  •  ...Business Analyst 3 Columbus, Ohio, United States About the Job Position: Business...  ...: The BA will work closely with the Quality Assurance team to support testing processes in...  ...Skills Mandatory: ~4-5 years experience working in an AGILE development environment... 
    Suggested

    IT Reserves

    Columbus, OH
    1 day ago
  • $55k - $58k

     ...Computer Science, BBA, MBA, Engineering degree, or equivalent (MS) from an accredited university Recent college graduate with no experience or a few years of experience preferred Computer literate and familiar with word processing, spreadsheets, and basic database... 
    Suggested
    Relocation
    Relocation package

    I.T. Excel

    Columbus, OH
    1 day ago
  • Role Overview The IT Support Analyst will provide on-site IT support for the Dublin, Ohio office while also supporting employees...  ...close collaboration with global IT teams. A strong focus on customer experience is essential - this person will be the face of IT for the region... 
    Work at office
    Remote work

    One Identity

    Columbus, OH
    2 days ago
  •  ...Identity Governance solutions. Now, customers can achieve identity‑centric...  ...category. The IT Support Analyst will provide on‑site IT...  .... A strong focus on customer experience is essential - this person will...  ...initiatives Deliver a high‑quality end‑user experience by taking... 
    Work at office
    Remote work
    Relocation

    One Identity, LLC

    Columbus, OH
    2 days ago
  • Chesapeake Utilities Corporation is seeking a Business Solutions Analyst I to enhance customer experience systems and business operations. This entry-level position requires collaboration with technical teams and involvement in project support. Ideal candidates will have... 

    Chesapeake Utilities

    Columbus, OH
    1 day ago
  • $22 - $27 per hour

    Lutheran Social Services of Central Ohio is seeking a Data Analyst to work on data collection, analysis, and reporting. This full-...  ...and a pay range of $22-$27 per hour. The analyst will develop quality assurance reports and analytics while collaborating with various teams... 
    Hourly pay
    Full time

    Network of Hope

    Columbus, OH
    4 days ago
  • Inside Higher Ed is seeking an Inpatient Coding Quality Analyst (Auditor) to ensure accuracy and compliance in coding at a remote capacity...  ...requires an associate degree, with 3-5 years of coding experience and proficiency in ICD-10. Strong collaboration with clinical... 
    Remote job

    Inside Higher Ed

    Columbus, OH
    4 days ago
  • $80.9k - $115.5k

    IT Service Center Operations Data Analyst delivers high value insights that improve performance, efficiency, and customer experience of our Service Center operations and projects....  ...models and workflows. Troubleshoots data quality issues and implements sustainable fixes.... 
    Temporary work
    Work experience placement
    Local area
    Immediate start
    Flexible hours

    Cardinal Health

    Columbus, OH
    3 days ago
  • $130k - $145k

     ...business forward. We’re looking for a Senior Analyst who’s ready to step into a role where...  ...* Partner across product, finance, ops, customer success, and leadership to define KPIs...  ...it, debug it, and optimize it* Hands-on experience with modern data stacks (e.g., Snowflake... 
    Temporary work
    Work at office
    Local area
    Flexible hours

    Lower

    Columbus, OH
    4 days ago
  •  ...Operations team. The role involves supporting the product roadmap and collaborating with cross-functional teams to enhance customer and employee experiences through AI/ML. The ideal candidate has experience in Agile methodologies and strong analytical skills, with... 
    Full time

    JPMorgan Chase & Co.

    Columbus, OH
    2 days ago
  •  ...goes beyond just words. Our customers and partners are at the center...  ...Extension program. As an Analyst, you'll provide prompt, efficient...  ...processes and the members experience through use of lean methodology...  ...conform to time, service and quality standards. Strong team-... 
    Full time
    Contract work
    Temporary work
    Part time
    Work experience placement
    Casual work
    Work at office
    Remote work
    Shift work

    Nationwide

    Columbus, OH
    4 days ago
  •  ...Operations, using Artificial Intelligence/Machine Learning (AI/ML), through a design-led approach, to dramatically enhance the customer and employee experience. Job Summary: As a Product Associate within Machine Learning & Intelligence Operations(MLIO,) you will help drive the... 
    Full time
    Shift work

    JPMorgan Chase & Co.

    Columbus, OH
    2 days ago
  • $55k - $58k

    A leading consulting and integration firm is seeking fresh graduates for QA and validation positions, offering a competitive salary between $55,000 and $58,000 per year. Candidates are expected to have a relevant degree and a willingness to relocate with a mandatory in-...
    Relocation
    Relocation package

    I.T. Excel

    Columbus, OH
    2 days ago
  •  ...Automation Developer Analyst requires an aptitude to...  ...design specifications into quality automated test cases....  ...testing, quality assurance methodologies and automation...  ...+ years of Automation experience 1+ years Automation...  ...and Collaboration Customer Service Orientation Written... 
    Full time
    H1b
    Work at office
    Remote work
    Work from home
    Flexible hours

    Huntington Bancshares, Inc.

    Columbus, OH
    21 hours ago
  • The Marzetti Company, located in Columbus, Ohio, is seeking a Quality Assurance Technician. This role involves sampling products, performing chemical tests, and ensuring compliance with quality standards. Candidates should hold a Bachelor’s degree in food science or a related... 

    The Marzetti Company

    Columbus, OH
    21 hours ago
  • The Marzetti Company in Columbus, Ohio is seeking a Quality Assurance professional to ensure compliance with safety and quality standards. In this role, you'll conduct physical and chemical tests, monitor critical control points, and maintain lab equipment. A Bachelor’s... 

    The Marzetti Company

    Columbus, OH
    2 days ago
  • The Marzetti Company is looking for a quality assurance professional to maintain lab operations, ensure compliance with safety and quality standards, and perform various testing procedures. The role requires a Bachelor’s degree in food science or Microbiology and strong... 
    Monday to Friday
    Afternoon shift

    The Marzetti Company

    Columbus, OH
    3 days ago
  •  ...personalized, innovative retail model. Customers can experience our brands in over 400 Express retail...  ...Headquarters Responsibilities The Customer Data Analyst plays a critical role in understanding...  ...validation, cleansing, and ongoing quality checks. Collaborate cross-functionally... 
    Local area
    Worldwide

    Express & Bonobos

    Columbus, OH
    1 day ago
  • $100k - $120k

     ...be based on your skills and experience — talk with your recruiter to...  ...types Annual Bonus Senior QA Analyst Our client, headquartered in...  ...ensure the delivery of high‑quality software through rigorous testing...  ...software testing and quality assurance Proficiency in SQL for... 
    Full time
    Remote work

    Ringside Talent

    Columbus, OH
    4 days ago
  • Ashland in Columbus, OH is looking for a Pharmaceutical Laboratory Analyst to oversee the quality control/quality assurance function in their facility. Responsibilities include testing raw materials and final products while maintaining compliance with GMP. The ideal candidate... 
    Shift work

    Ashland

    Columbus, OH
    4 days ago
  • $22 per hour

    Job Details Job Title: Quality Control (QC) Analyst Job Type: Full-Time | Contract Location: Aurora, OH, 44202 Schedule: Initial Shift: Monday...  ...discipline (e.g., Chemistry, Biology, Microbiology) Experience 1-3 years of laboratory experience in a regulated QC or... 
    Full time
    Contract work
    Work at office
    Monday to Friday
    Shift work
    Night shift

    Recruits Lab

    Columbus, OH
    4 days ago
  •  ...and performs all physical and chemical tests outlined in the Quality Assurance Manual. Maintains requirements for proper lab operation....  ...HACCP support programs; assures conformity to all company, customer, and government standards. Serve as a Qualified Individual as... 
    Local area
    Immediate start
    Monday to Friday
    Shift work
    Weekend work
    Afternoon shift

    The Marzetti Company

    Columbus, OH
    3 days ago
  • ISP Chemicals LLC is actively looking for a Pharmaceutical Laboratory Analyst to join our team at the Columbus, OH plant. This role plays a vital part in Quality Control, focusing on testing materials to ensure compliance with established standards. The ideal candidate... 
    Flexible hours
    Night shift

    ISP Chemicals LLC

    Columbus, OH
    1 day ago
  • A leading quality control firm is seeking a Quality Control Analyst to ensure the safety and compliance of materials through analytical testing. The ideal candidate...  ...in a scientific discipline and 1-3 years of lab experience. This role involves routine testing, operation of... 
    Full time

    Recruits Lab

    Columbus, OH
    2 days ago
  •  ...career at our newest office in Columbus as a Marketing Analyst. This role will interact with customers to understand their unique needs and how our...  ...system. Creating individualized customer service experiences for potential prospects. Classifying and distinguishing... 
    Temporary work
    Traineeship
    Work at office
    Local area

    CrossCountry Mortgage

    Columbus, OH
    22 hours ago
  •  ...Marketing Analyst CrossCountry Mortgage (CCM) is the nation's number one distributed...  ...Marketing Analyst. This role will interact with customers to understand their unique needs and how...  ...individualized customer service experiences for potential prospects. Classifying... 
    Temporary work
    Traineeship
    Work at office

    CrossCountry Mortgage

    Columbus, OH
    4 days ago
  • $60k - $90k

     ...Responsibilities Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality...  ...transparency. Conduct quality assurance reviews of operational processes, deliverables...  ..., or a related field. 5+ years of experience in quality assurance, performance... 
    Contract work

    MAXIMUS

    Columbus, OH
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Quality Assurance & Customer Experience Analyst. Be the first to apply!