QA Analyst

Overview Job Description: Analyze our requirements, acceptance criteria, and technical specifications to develop understanding of project goals. Responsibilities Assist QA Leads in creating comprehensive test plans, test cases, and scripts to support project deliverables. Maintain clear, well-structured test documentation to support repeatability and knowledge sharing. Identify, document, and prioritize issues discovered during testing; ensure defects are logged with reproducible steps, supporting evidence (screenshots, logs, service requests/responses), and detailed impact assessments. Track defect lifecycle from identification through resolution, collaborating with developers and project teams to validate fixes. Provide feedback to project managers, business analysts, and partners on test progress, results, and risks. Support root cause analysis and help guide process improvements to prevent recurring issues. Participate in daily stand-ups, sprint planning, backlog grooming, and retrospective sessions as part of an Agile delivery team. Partner with developers, UX designers, technical leads, and program managers to agree on quality expectations and testing priorities. Provide input during requirements and design discussions to ensure testability, clarity, and agreement on acceptance criteria. Communicate complex technical and quality-related issues for all partners. Contribute to projects aimed at improving QA processes, efficiency, and consistency of deliverables. Assist QA Leads and Automation Engineers in developing automated test cases and scenarios, ensuring they complement manual testing efforts. Stay informed about latest technologies and industry best practices in QA, accessibility, and automation. Support accessibility and compliance testing efforts aligned with Web Content Accessibility Guidelines (WCAG). Qualifications Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field. Minimum of 1 year of hands-on QA experience in testing software applications. Experience testing across multiple platforms, including web, mobile web, and native mobile applications. Experience with QA methodologies, testing techniques, and the Software Development Life Cycle (SDLC). Familiarity with cross-browser testing tools, web service validation, and log inspection methods. Nice to have ISTQB or equivalent QA certification (passed). Experience with object-oriented programming languages (e.g., Java, C#) or scripting languages (e.g., JavaScript, Python, Ruby). Hands-on experience with Content Management Systems such as Adobe Experience Manager (AEM) or Sitecore. Proficiency in database queries, database testing, and API/web service testing. Familiarity with accessibility standards (WCAG) and accessibility testing tools. Exposure to automated testing frameworks and tools (e.g., Selenium WebDriver, Appium). Knowledge of cloud platforms (e.g., Amazon Web Services) and CI/CD tools (e.g., Jenkins). Prior experience working in Agile/Scrum development teams. Location and Type Location: New York - 150 E 42nd Time Type: Full time Contract Type: Permanent Brand Merkle EEO & Benefits Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a career opportunity with us, please email View email address on click.appcast.io. Salary The annual salary range for this position is $59,000–$96,025. Placement within the salary range is based on factors including relevant experience, knowledge, skills, and other factors permitted by law. Benefits (selected) Medical, vision, and dental insurance Life insurance Short-term and long-term disability insurance 401k Flexible paid time off At least 15 paid holidays per year Paid sick and safe leave Paid parental leave For further details regarding Dentsu benefits, please visit the official benefits site. To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. Location tag notes and related postings removed for formatting clarity. Important: This description is for formatting quality purposes and retains the original job information while removing extraneous listings and boilerplate not essential to the role. #J-18808-Ljbffr