Treatment/Financial Coordinator

Financial Patient Coordinator

Location: Brooklyn, NY

Employment Type: Full-Time

About the Opportunity

We are seeking a skilled and motivated Financial Patient Coordinator to join a high-end cosmetic dental practice in Brooklyn. The practice is known for providing VIP-level service and exceptional patient experiences, with a highly rated team of dentists, specialists, and staff.

This is an excellent opportunity for an experienced professional with strong financial communication skills who thrives in a patient-centered, fast-paced environment.

Responsibilities

• Greet and check in and check out patients in a professional and friendly manner
• Present treatment plans and explain associated costs clearly and confidently
• Develop and manage patient-friendly financial arrangements and payment plans
• Handle insurance verification and eligibility
• Submit insurance claims and follow up on outstanding claims
• Collect patient balances and ensure timely payments
• Schedule appointments to maximize productivity while accommodating last-minute changes
• Answer patient inquiries in person, over the phone, and by email
• Maintain accurate patient financial records
• Track treatment progress
• Collaborate closely with clinical and administrative team members

Qualifications

• 3+ years of experience in a dental, medical, or patient finance-related role
• Strong knowledge of dental insurance plans and billing procedures
• Experience with financial coordination, collections, and patient-facing communication
• Proficiency in general office software
• Dentrix experience is a plus
• Excellent verbal and written communication skills
• Highly organized and detail-oriented
• Proactive and able to manage multiple priorities in a fast-paced environment
• Professional, friendly, and patient-focused demeanor

Benefits

• Health insurance
• Paid Time Off
• Sick leave
• Performance bonuses

Who We Are Looking For:

We are seeking a dependable and experienced professional who is interested in a long-term role within a fast-paced, luxury dental practice.

The ideal candidate takes pride in delivering outstanding service, communicating financial information clearly, and helping patients feel informed and confident about their treatment and financial options.

To Apply

Please submit your resume along with a short introduction or cover letter explaining why you would be a great fit for this role.