Admissions Counselor

Position: Admissions Counselor

Department: Admissions

Status: Full Time

Position Summary:

The Admissions Counselor will arrange, facilitate and execute all aspects of recruitment for the Undergraduate Admissions Office. The counselor will facilitate both on and off-campus recruitment events and serve as the primary point of contact for prospective students regarding the admissions process. This position requires travel approximately 40% of the time.

Essential Duties and Responsibilities:

• Manage assigned territories by strategically using demographic research, historical data, specialized reports, and current enrollment trends.
• Serve as the primary point of contact for prospective students and respond to all inquiries in a timely manner through various mediums of communication.
• Establish and maintain relationships with students/parents, University officials, and outside connections.
• Provide superior customer service.
• Following training on the application review process, review files and make admission decisions of acceptance, deferral, or denial.
• Counsel students regarding the admissions process, decision and next steps for enrollment (i.e. enrollment deposit, housing, health services, event registration, etc.).
• Conduct individual and group appointments.
• Participate in special events as scheduled.
• Act as a liaison between Admissions and assigned departments on campus.
• Evaluate the effectiveness of recruitment activities and strategies, continuously recommending changes, and/or enhancements.
• Arrange and facilitate all aspects of off-campus recruitment; to include travel, accommodations and visits.
• Travel for recruitment is required, including overnight stays.
• Maintain and complete projects, tasks and communications while travelling; submit travel and activity reports as requested.
• Coordinate with Supervisor and other Counselors to ensure scheduled events and office coverage are handled during periods of high travel.
• Upon hire, obtain familiarity with Campbell University, its departments, colleges, campuses and facilities.
• Maintain a professional appearance and demeanor at all times.
• Uphold and abide by Campbell University policies and procedures, including, but not limited to; Title IX, Information Security, FERPA, and all federal and state mandates.
• Other duties, responsibilities, and activities may change or be assigned at any time, with or without notice.
• Physical attendance is necessary in this role.

Education/Experience:

• Bachelor's degree required.
• Two or more years' experience in sales, marketing, and/or recruitment desired.
• Experience in CRM, Microsoft Office Suite, and knowledge of social media marketing desired.
• Experience in higher education or non-profit sector is desired.
• Bilingual desired
• Must possess and maintain a valid driver's license and insurable driving record.

Knowledge, Skills, and Abilities:

• Strong communication, interpersonal, organizational, and time management skills.
• Proficient with Microsoft Word, Outlook, Excel, PowerPoint, social media, and other standard platforms for digital communication.
• Demonstrate tact, a positive attitude, courtesy, and discretion when dealing with current and prospective students/parents, faculty, staff, University officials, and the public.
• Work independently as well as function effectively in a team, and within a diverse group of people.
• Exercise independent judgment in complex, new, and/or stressful situations.
• Manage multiple, concurrent projects, and meet strict deadlines.
• Availability to work evenings/weekends and travel extensively, including overnight stays.
• Flexibility, adaptability and willingness to work in a changing environment.
• Comfortable using and learning current and emerging technology.
• Work effectively in an environment with shared office space and where defined boundaries are limited.
• This position demands accuracy, honesty, integrity, and the ability to work within the Christian mission of Campbell University.

To Apply For This Position:

Campbell University is unable to accept paper or email applications. Interested parties may submit their candidacy by clicking on the "Apply Now" button , or, if you are viewing this posting via an outside source, visit us online at to apply. IMPORTANT: A cover letter, CV, or resume, and contact information for three professional references are requested as part of the application process. Applications without these attachments may be considered incomplete. If you have any questions, or if you are an individual with a disability and need assistance completing an application for employment contact the Human Resources Department at View phone number on click.appcast.io or email View email address on click.appcast.io. Campbell University is an Equal Opportunity Employer.

Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity or expression, age, ethnicity or national origin, religion, disability, genetic information, protected veteran and military status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation.

Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting Human Resources at the Buies Creek campus, during normal business hours.