Director, Adoption Strategy & Customer Value

Ironclad is seeking a Director, Adoption Strategy to lead the evolution and scale of its Adoption Strategy function across the customer lifecycle. This role unifies pre-sales and post-sales professional services into a cohesive journey and defines how those experiences come together with Ironclad's products and customer engagements. You will manage managers and senior practitioners, align with the VP of Customer Value, and drive measurable adoption outcomes while leveraging AI to improve