Automotive Technician (General Service, C, B & A Levels)

Join The Team Committed To Driving Your Career Forward

It's a great time to join AAA The Auto Club Group!

Job Type: Full time

Exempt/Non Exempt: Hourly

Job Description

Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:

At AAA Car Care, we are your preferred automotive experts, providing customers with friendly, knowledgeable advice and technical expertise.

With 47 stores and counting, we are one of the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members. Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care. With the majority of our shops being air conditioned, it sets us apart from our competitors.

Now you know about us, but who are you? You are likely someone who is mechanically inclined, enjoys working on automobiles and providing excellent customer service. Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more.

We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike. This is What Makes Us . . . Us. Come join our team!

A day-in-the-life of an ACG Car Care Technician:

ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.

In this role, Automotive Service Techs will also have the opportunity to:

• Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection
• Perform general automotive maintenance and repairs
• Test drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are complete
• Keep the shop clean and organized to ensure a positive member/customer experience
• Learn from Technician A, B, and C colleagues to further advance your career

Technician Levels

Technician C:

• All General Service Tech opportunities plus:
• Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders
• Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc.

Technician B:

• All Tech C opportunities plus:
• Work with, mentor, and train less experienced Technicians
• Performs all Service Technician C duties plus advanced repair and maintenance services.

Technician A:

• All Tech B opportunities plus:
• Work with, mentor, and train less experienced Technicians
• Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc.

How We Reward Our Employees

You know compensation goes way beyond take-home pay. AAA offers best in class benefits including, but not limited to following:

• Pay rates starting at (rate based on experience + annual bonus eligibility)
• General Service Tech: $15 - $17 hourly
• C Technician: $17 - $25 hourly, based on production
• B Technician: $40,000 - $70,000+; hourly base with a weekly production bonus opportunity.
• A Technician: $65,000 - $110,000+; hourly base with a weekly production bonus opportunity.
• Excellent medical, dental, vision and prescription
• Free AAA membership
• Up to 3 weeks of vacation in your first year
• 10 paid holidays (Includes two half day holidays)
• We offer 401k with matching contributions:
• Automatic 4% 401K employer contribution
• Additional 401K match of 50% up to 6% contribution
• (6% personal contribution, 50% match = 3% company contribution + 4% automatic company contribution = 7% of your annual income)
• We are committed to work-life balance
• Closed Sundays
• Shorter workdays than competitors (we close at 6pm)
• Monday – Friday, hours are 7:30am-6pm
• Saturday, hours are 8am to 4pm
• Closed major holidays

We are looking for candidates who:

• All Service Techs:
• Have a High School diploma, GED, or Technical school certification
• Possess a valid driver's license
• Have mechanical aptitude
• Are knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehicles
• Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, and the need to maintain a clean, safe, and organized work area.
• Can consistently provide exceptional customer service and improve customer service scores

Preferred General Service Tech Qualifications:

• G1-Auto Maintenance & Light Repair preferred
• State inspection certificate where applicable
• AC 609 Certification

Technician C:

• All General Service Tech requirements plus:
• Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.

Preferred C Tech Qualifications:

• All General Service Tech preferred qualifications plus:
• ASE Certifications (or their equivalent). A4-Suspension & Steering, A5-Brakes
• AC 609 Certification

Technician B:

• All C Tech requirements plus:
• 3 years or more of experience repairing vehicles at a dealership or automotive center

Preferred B Tech Qualifications:

• All C Tech preferred qualifications plus:
• Two other ASE certifications (or their equivalent)
• AC 609 Certification

Technician A:

• All B Tech requirements plus:
• 5 years or more of experience repairing vehicles at a dealership or automotive center

Preferred A Tech Qualifications:

• All B Tech preferred requirements plus:
• ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications.
• ASE certification L1-Advanced Engine Performance Specialist
• AC 609 Certification

Work Environment

• May experience loud noises and odors intermittently in the shop environment.
• This position involves standing, walking and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
• Must have own tools appropriate for their skill level for use in the center.