Product and Service Quality Manager

Product and Service Quality Manager – The Boeing Company, Boeing Commercial Airplanes (BCA) The Boeing Commercial Airplanes (BCA) is looking for a Product and Service Quality Manager (Level K) to support the 737 Quality Delivery team onsite in Renton, Washington. The 737 Delivery Team is seeking a First‑Line Quality Manager to lead and support the collection and management of the Aircraft Readiness Log (ARL) in support of aircraft delivery requirements. This role provides day‑to‑day leadership to a team of Quality Inspectors responsible for validating and capturing life‑limited part and serial number data. Accurate collection of this information is a critical delivery requirement and is provided with the aircraft at delivery along with other required records. Responsibilities Manages employees who evaluate and ensure that products, services and processes comply with customer contract requirements, engineering requirements, company procedures and government regulations. Develops and executes business plans, policies and procedures and develops organizational and technical strategies to improve performance. Provides education and coaching on the Quality System. May make airworthiness determinations on behalf of the company and regulatory agencies. Acquires and manages resources and leads process improvements. Develops and manages relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports. Manages, develops and motivates employees. First‑Line Leader Assessment Applicants must complete an assessment as part of the selection process. Failure to complete the assessment will disqualify the applicant. Basic Qualifications (Required) At least one year of experience in a leadership role (team leader, temporary manager, large‑scale cross‑functional project/program management, or formal manager experience) OR completion of the Boeing internal course “Exploring Leadership.” 3+ years of experience in an aerospace, fabrication or manufacturing environment. 3+ years of experience managing product definition data requirements, processes, or product data. 3+ years of experience working with and/or interpreting engineering data or engineering drawings. 3+ years of experience with root cause corrective analysis. 3+ years of experience with a Quality Management System (QMS). 1+ years of experience in Material Review Board processes. Preferred Qualifications 3+ years of experience leading teams in a formal and/or informal role. 3+ years of experience working on the 737 Program. 3+ years of experience working with quality and/or manufacturing data systems. 3+ years of experience using Microsoft Office tools (Word, Excel, PowerPoint). Shift Primarily first shift; additional shift requirements may apply to support program objectives. Pay & Benefits At Boeing, a Total Rewards package includes competitive base pay and variable compensation opportunities, as well as eligibility for health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work. Pay is based on experience, qualifications, and market considerations. Pay Range: $119,850 – $162,150 Export Control This position must meet U.S. export control compliance requirements. A “U.S. Person” (U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee) is required. EEO Statement Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Boeing complies with EEO policy and offers accommodations and privacy protections. Recruiting is conducted through the official Boeing careers website. #J-18808-Ljbffr Boeing