Account Services Specialist

Account Services Specialist

Immediate need for a talented Account Services Specialist with experience in the Mortgage Industry. This is a 3+ months contract opportunity with long-term potential and is located in Lewisville, TX. Please review the job description below.

Key Responsibilities:

• Perform the data entry and balancing of payments via check, phone pays, western union, money grams, and payoffs from customers to their account in the LSAMS system.
• Send out payoff quotes to customers and third parties/vendors; provide accurate payoff quoting information.
• Reverse return payment and balance batch total to bank return amount, Open Legal Fee requests and audit various pieces of the payoff process.
• Prepare the electronic file to transmit to the bank for the ACH process which includes adding, deleting and correcting accounts.
• Process adjustments/corrections of cash on accounts.
• Perform accounts payable functions for incoming invoices.

Key Requirements and Technology Experience:

• Prefer 3-5 years prior experience in Mortgage Servicing/Payment Processing, or similar financial services/call center environment, College Degree in a business related discipline preferred.
• Customer Service focused ability to work in a fast paced environment and maintain a professional image and demeanor.
• Ability to communicate effectively both orally and in writing possess positive references from prior employers.
• Candidates on occasion must be able to work a flexible schedule that may include some evening and weekend hours.
• Preferred experience with payment posting, cash calculations, payoff quoting, and auditing.

Our client is a leading Mortgage Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.