Assistant Director for AV/Technology and Facilities Management, Armstrong Student Center

Job Title Assistant Director for AV/Technology and Facilities Management, Armstrong Student Center Department Student Centers Operations Worker Type Regular Pay Type Salary Position Salary Minimum 46,000 Position Salary Maximum 56,000 Salary will be commensurate with the level of the position, education, and experience. Scheduled Weekly Hours 40 Benefit Eligible Yes Screening Date 2026-04-30 Job Description Summary The Armstrong Student Center is a 242,000 square foot complex and the site for approximately 3,500 meetings and events per year. The center manages event production, building operations, student organization office space, and recreation amenities to create the "living room of campus." This position is designed to support student and professional staff in ensuring continuity of services, maintaining a student-centered approach to our work and adhering to our core values of collaboration, stewardship, inclusion, learning and caring. Technology Managing technology associated with the student center, including AV equipment, assistive technology devices, sound and light equipment, digital advertising displays, and security systems (camera system, key control, etc.) Develop relationships with on and off campus partners who help maintain Armstrong technology: Information Technology, eSports, outside contractors. Maintain inventory of technology and AV equipment Meet with departments, student organizations and external clients to provide advice and guidance regarding AV services and functionality for events. Manage repair, replacement and preventive maintenance schedules. Create budget projections for annual maintenance costs. Train student staff on use of all building technology, AV systems, and sound systems (including sound and light boards). Direct the technical and digital infrastructure of the Armstrong Esports Lounge and the RedZone game room, including management of the ggLeap platform, computer hardware and user access to ensure a positive gaming experience. Facilities Direct daily facility operations of the student center, managing building systems, physical facilities, hardware and technical components; collaborate closely with student Building and Events Managers to ensure communication and completion of facilities-related activities. Responsible for the care and maintenance of facility infrastructure, furniture, fixtures and equipment; serve as the primary liaison for off-campus service providers and manage vendor contracts and performance. Develop and maintain relationships with campus partners: physical facilities, dining services, custodial services, campus police, and building tenants. Develop and manage repair, replacement and preventive maintenance schedules. Create annual budget projections for both physical and technical maintenance costs. Collaborate with the Associate Director and Director to manage construction projects & contractors tied to building improvements. Submit and track work orders, assist with repairs and maintenance of facility. Administer building automation (BAS) to regulate climate control for large-scale event venues, optimizing occupant comfort while executing energy-saving protocols during low occupancy. Manage building access and security through oversight of key inventory/control, computer-controlled access points and building CCTV systems. Assist in sustainability initiatives related to the facility and equipment. Train student employees on proper usage of equipment and set up. Event & Student Staff Support Alongside the Assistant Director for Event Operations, serve as a key advisor and indirect supervisor to student management teams, delivering guidance on physical facility maintenance and technology systems—including troubleshooting support. Act as the designated on-site lead, providing AV production support for high-profile events (may include occasional evenings or weekends). Other departmental and divisional opportunities Designated as "Essential Personnel," providing critical on-site leadership and operational support during weather-related events, facility emergencies, and campus-wide crises to ensure student safety and infrastructure protection. Represent departmental interests on the Miami University Parking Advisory Board. Serve as primary Building Point of Contact (BPOC), acting as liaison between the facility, university administration, and Physical Facilities. Partner directly with the Miami University Police Department (MUPD) to assess facility security needs. Maintain a high degree of flexibility by executing specialized projects and other duties as assigned. Minimum Qualifications Bachelor's degree conferred by start date and two years of professional experience in an educational setting, event management, theater, or facility operations. Preferred Qualifications Master’s Degree in Student Affairs/Higher Education, theater, management, facility operations or related fields. Required Knowledge, Skills, & Abilities Experience with the use and configuration of sound, lighting and audio visual systems. Strong organizational skills. Strong problem solving and critical thinking skills. Experience providing excellent customer service. Must be willing and able to work some evenings and weekends as needed to support events and activities—will have a flexible schedule. Ability to manage multiple tasks and a fast-paced environment. Preferred Knowledge, Skills, & Abilities Experience with the use and configuration of gaming systems and/or e-sports operations. Skilled at providing AV support for meetings, conferences or events. Experience in higher education, facility operations and/or student centers. Project Management. Required Application Documents Cover Letter Resume Special Instructions None Additional Information A criminal background check is required. All campuses are smoke- and tobacco-free campuses. Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University. Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to View email address on click.appcast.io or View phone number on click.appcast.io. Questions and follow-ups regarding requests should also be directed here. Equality Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. The university prohibits harassment, discrimination, and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Clery Act As part of the University’s commitment to maintaining a healthy and safe learning, living, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at View phone number on click.appcast.io. Labor Law Posters for Applicants Please visit the Labor Law Posters webpage to access all relevant and applicable labor law information. #J-18808-Ljbffr The Chronicle Of Higher Education, Inc.