Help Desk Technician

Ridge IT Cyber

Tampa, FL

** No 3rd party recruiters

Tier 1/2 IT Technician

We are seeking a dedicated IT Technician to join our team.

In this role, you will be responsible for maintaining and repairing the technological systems of our company to ensure all employees have the proper working resources they need.
Your duties will include troubleshooting hardware, software, and networking issues, as well as ensuring that all new computer systems and software programs are installed and functioning correctly.

Responsibilities

Respond to customers to resolve trouble tickets
Adhering to company IT policies
Resolving all issues employees have with their IT systems and software
Providing technical support to employees

Qualifications

Good understanding of computer systems, networks, and software
Problem-solving abilities
Desire to learn and grow
Excellent communication skills in English
Ability to work well in a team
Familiarity with various operating systems and platforms
Knowledge of internet security and data privacy principles
A degree in Computer Science, IT or relevant field is a plus

Apply

Vacancy posted 4 days ago

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