Office Manager

Essential Job Duties and Responsibilities: Supervises and directs work of office staff by: Recruiting and selecting of new internal staff employees. Planning, organizing, and communicating work assignments. Evaluating staffs work performance and recommending personnel actions, including discipline and promotions. Investigating and addressing personnel problems. Developing and organizing work flow through the office.Ensures the availability of necessary equipment, supplies, and staff. Maintaining employee records, including vacation schedules, sick leave, etc. Training employees in work functions. Communicating changes in office and company policy and procedures to staff. Developing and maintaining procedures manuals for division office functions. Ensures the efficient operation of the office by: Monitoring the processing and workflow of staff to meet all deadlines. Evaluating and planning space requirements, equipment needs, etc. Approves accounts payable and purchase requests to meet budget guidelines. Contacting and directing the work of outside vendors for maintenance and construction projects. Studying and interpreting program guidelines and distributing information to department Managers and other staff members. Monitoring office procedures to ensure program and company policy compliance. Assists with other duties as necessary. Knowledge, Skills, and Abilities: Ability to positively direct the work of others, including the ability to make and communicate work assignments, resolve issues affecting employees, etc. Ability to train new employees about job tasks and to train current employees about process changes. Knowledge of Rain and Hail's products, services, and systems. Knowledge of and the ability to use insurance industry and company terminology. Ability to effectively communicate and maintain positive business relationships with company personnel, outside resources, and customers. Ability to remain calm and professional. Ability to be organized and multitask. Ability to perform basic and complex mathematical calculations. Ability to maintain a high level of confidentiality. Ability to work well with people in a team environment. Ability to work from oral or written communication. Ability to operate all office equipment. Ability to work flexible hours as required. Ability to assist in other work-related areas as required. #J-18808-Ljbffr