Automotive Service Appointment Coordinator

Service Appointment CoordinatorSheehy Auto Stores, proudly recognized as a Top Workplace for multiple consecutive years by the Richmond Times-Dispatch and The Washington Post, is seeking a Service Appointment Coordinator to join our growing service team.With more than 25 locations representing some of the industry's leading automotive brands, Sheehy Auto Stores is committed to delivering exceptional customer experiences. We believe our success starts with our people, and we're dedicated to fostering a culture where talented team members can grow and thrive.Pay & Perks$17/hour + monthly performance bonus$500 Sign-On Bonus ($250 after 30 days, $250 after 6 months)Potential hybrid work option after 60 days (based on performance)Health, Dental & Vision InsurancePTO starting day onePaid training & career advancement401(k) with profit sharingPaid maternity & paternity leave (after 1 year)What You’ll DoSchedule and confirm service appointmentsCommunicate with customers via phone, online, and chatFollow up after service visits to ensure satisfactionSupport service team efficiency and customer engagementWhat We’re Looking ForStrong computer skills (Outlook, Excel, Word; dual screens a plus)Excellent customer service and communication skillsReliable, detail-oriented, and eager to learnValid driver’s license and clean driving recordSheehy Auto Stores is an Equal Opportunity Employer.