Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Tier-1 Help Desk Support Technician

Prosum

A customer support company is seeking a Customer Support I Technician in Nashville, TN. The role focuses on providing first-line technical support via phone and email, ensuring customer satisfaction through effective problem-solving, and document tracking of customer interactions. Candidates should have a high school diploma and preferably prior experience in customer service or technical support. #J-18808-Ljbffr Prosum

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Tier-1 Help Desk Support Technician in Nashville, TN vacancy
  •  ...What is the position? The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish inbound calls for NSHD...  ...Spanish What additional characteristics will help me thrive? Proficient in the use of MS... 
    Suggested
    Contract work
    Remote work
    Shift work

    ASM Research, An Accenture Federal Services Company

    Nashville, TN
    4 days ago
  • $45k - $60k

     ...Technologies (myabt.com) is a Tier-1 Microsoft Cloud Solution Provider...  ...more than 20 years, ABT has helped clients build secure,...  ...and provides enterprise-grade support backed by Microsoft Premier Support...  ...exposure (Office admin, Help Desk, IT, systems support) Mortgage... 
    Suggested
    Base plus commission
    Contract work
    Work at office
    Remote work

    Access Business Technologies

    Nashville, TN
    3 days ago
  •  ...Tier 3 Support Engineer At Pennant, our culture is our competitive advantage. We are a collection...  ...and escalations beyond the scope of Tier 1 and Tier 2 support. This role is...  ...resource and a liaison between the service desk and other IT teams. This position participates... 
    Suggested
    Permanent employment
    Full time

    Pennant Group , Inc.

    Nashville, TN
    3 days ago
  •  ...Position Overview The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product lines...  ...world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic... 
    Suggested
    Local area
    Remote work
    Flexible hours
    Night shift
    Weekend work

    FUJIFILM Corporation

    Nashville, TN
    1 day ago
  •  ...SAP Business Systems Analyst Levels 1 Through 5 Halo Group is a premier provider...  ...teams of the world's leading companies to help them build innovative businesses that keep...  ...highest quality talent with our unwavering support, we will become an invaluable extension of... 
    Suggested
    Contract work

    Sonoma Consulting

    Nashville, TN
    3 days ago
  •  ...onsite IT Systems Technician to join our growing...  ...Group, has managed and supported IT solutions for...  ...across the country. By helping our church clients...  ...management, help desk support, onsite...  ...Required Skills: ~1-2 years in an IT support...  ...troubleshooting Tier I – Tier II tickets... 
    Local area
    Immediate start
    Remote work

    Enable Resource Group LLC

    Brentwood, TN
    23 days ago
  • $14 per hour

     ...on Your Terms! Become a Field Service Technician I with NCR Atleos Today! Who Are We?...  ...providing innovative hardware, software, and support solutions to clients worldwide. We are...  ...on ATMs. You will learn this on Day 1. Complete NCR Atleos specific Trainings... 
    Hourly pay
    Temporary work
    Work experience placement
    Worldwide
    Flexible hours
    Night shift

    NCR Atleos

    Nashville, TN
    20 days ago
  •  ...Zazz is seeking a service delivery professional in Nashville, TN. In this role, you will handle Tier 2 technical support issues, ensuring smooth communication with end users and maintaining ticket hygiene. The ideal candidate will have a minimum of 3 years experience... 

    Zazz

    Nashville, TN
    2 days ago
  •  ...Job Title: Help Desk Technician Level I Job Status: Exempt/full-Time Job Location: In-office...  ...Nashville Job Description The Tier One Help Desk Technician is the first point...  ..., providing White Glove technical support and assistance for various IT related issues... 
    Full time
    Work at office
    Local area
    Remote work
    Shift work

    TECHNOLOGY LAB, LLC

    Nashville, TN
    2 days ago
  • $18 per hour

     ...IT HELP DESK SUPPORT (WORKSTATION TECHNICIAN) Knoxville, TN On-Site Role Compensation: $18/hour Schedule: Monday-Friday, 8:00 AM -...  ...within the organization. WHAT YOU'LL DO Provide Tier 1-2 technical support for desktop and laptop hardware, operating... 
    Contract work
    Local area
    Monday to Friday

    Medasource

    Nashville, TN
    5 days ago
  •  ...will be to come into the office as needed for hands on testing. 1 day per week would be the standard but when we have large...  ...days a week for 1 month during the year. ~ Provide tier 3 support for a large enterprise environment, encompassing a large remote... 
    Work experience placement
    Work at office
    Local area
    Remote work
    2 days per week
    3 days per week
    1 day per week

    Tranzeal

    Brentwood, TN
    1 day ago
  •  ...Summary/Objectives The Support Desk Technician provides frontline IT support to clients through a combination of remote and onsite services. This position serves as a Tier-1 support resource, responsible for resolving common technical issues, escalating complex problems... 
    Full time
    Work at office
    Local area
    Remote work

    Velocity 1 LLC

    Nashville, TN
    2 days ago
  • Responsibilities Provides technical assistance, support, and advice to end users for hardware,...  ...and elevate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers...  ...providing excellent customer service. 1+ years previous IT Service Desk and/or... 
    Work at office

    Software Technology, Inc.

    Nashville, TN
    4 days ago
  • Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment... 

    ADEX

    Antioch, TN
    2 days ago
  • $79.2k - $178.1k

     ...people and given the autonomy and support to do your best work. It is a...  ...with mission-critical tier-one livesite servicing. ~ Systematic...  ...our products and services, we help customers turn that promise into...  ...****@*****.*** or by calling 1-(***) ***-**** in the United... 
    Temporary work
    Flexible hours

    Oracle Defunct

    Nashville, TN
    3 days ago
  •  ...SERVICE DESK TECH Office - Centric Hybrid, Nashville...  ...The Service Desk Support Technician I serves as a member of...  ...outbound contact handling of tier one technical support...  ...required. ~1+ years of technical IT...  ...welfare benefit options to help protect your health and... 
    Work at office
    Local area
    Remote work
    Work from home
    2 days per week
    3 days per week

    Ambulatory Surgery Center

    Nashville, TN
    5 days ago
  • $19.44 per hour

     ...Call Analyst Level 1 - Nashville, TN Job Posting Title: Call Analyst Level 1 - Nashville, TN Date: Friday, February 6, 2026...  ...of various work methods and procedures. Provide administrative support to project and operations management, which may include identifying... 
    Full time
    Contract work

    Maximus

    Nashville, TN
    1 day ago
  •  ...prepared 24/7 and every day of the year. The Technician will assist in the day-to-day operations...  ..., and Vision Coverage ~ Mental Health Support Programs ~ Supplemental Benefits -...  ...(Texas) or equivalent required Level 1 Technicians will be responsible for obtaining... 
    Full time
    Work at office
    Local area

    TAS Environmental Services, L.P.

    Nashville, TN
    4 days ago
  • $19.44 per hour

     ...ability to perform well under pressure. The Call Analyst Level 1 receives incoming calls from law enforcement agencies and...  ...various work methods and procedures. - Provide administrative support to project and operations management, which may include identifying... 
    Full time
    Contract work
    Shift work

    Maximus

    Nashville, TN
    3 days ago
  •  ...Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure...  ...: - High School diploma or equivalent with 0 - 1 years of experience. - Strong verbal and written... 
    Minimum wage
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Home office
    Flexible hours

    MAXIMUS

    Nashville, TN
    5 days ago
  •  ...ideal candidate is a tech-savvy Support Analyst that has to know the “...  ...you have a sense of humor, love helping others, and have a natural...  ...workstation deployments Resolve help desk requests/issues including...  ...WE NEED YOU TO BRING At least 1 year of professional IT experience... 
    Work at office
    Remote work
    Shift work
    Weekend work
    Weekday work

    Page Mechanical Group Inc

    Nashville, TN
    5 days ago
  •  ...Description The Client Technologist provides tier 3 support for a large enterprise environment,...  ...periods of remaining stationary at a desk and working on a computer, as necessary....  ...perspectives—because we know that inclusive teams help us deliver smarter, more innovative... 
    Full time
    For contractors
    Work at office
    Immediate start
    Remote work
    Flexible hours
    Shift work

    Endava

    Nashville, TN
    1 day ago
  •  ...Job-Specific Essential Duties and Responsibilities: - Support the team in re-baselining outdated artifacts, Technical Configuration...  ...Information Systems, Computer Science, Engineering, or a related field - 1+ years of experience as a Business Analyst or similar role... 
    Minimum wage
    Contract work
    Temporary work
    Work experience placement
    Remote work

    MAXIMUS

    Nashville, TN
    4 days ago
  • $85 - $90 per hour

     ...typical base pay for this role across the U.S. is: $85.00- $90.00/hour . Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts... 
    Hourly pay
    Full time
    Contract work
    For contractors
    For subcontractor
    Work at office
    Local area
    Flexible hours

    Aditi Consulting

    Nashville, TN
    5 days ago
  • $52.9k - $68.69k

     ...Representative provides first-level technical support for users of enterprise IT services in a...  ...them or routes tickets to higher-tier teams while maintaining clear communication...  ...of experience in IT support, service desk, or help desk roles providing direct end-user technical... 
    Contract work
    Work experience placement
    Work at office
    Remote work

    ASM Research, An Accenture Federal Services Company

    Nashville, TN
    5 days ago
  •  ...Help Desk / Service Desk Support Analyst I Location: Nashville, TN - Onsite Duration: 12+ Months Contract Key Skills & Qualifications • Strong...  ...operational processes Experience • Minimum 1-3 years of experience in Help Desk, Service Desk,... 
    Contract work
    Work at office
    Remote work

    Lorven Technologies

    Nashville, TN
    4 days ago
  •  ...Traffic Signal Technicians 1 The Metropolitan Government of Nashville and Davidson County is seeking Traffic Signal Technicians 1 for...  ...ensuring timely operations for safer intersections and sidewalks in support of the Vision Zero initiative. The Department of... 
    Permanent employment
    Temporary work

    Nashville Staffing

    Nashville, TN
    3 days ago
  • $76.6k - $88.9k

    Honest Medical Group LLC is seeking an IT Support Engineer to provide advanced technical support and ensure operational excellence in our IT environment. This role involves timely resolution of complex technical issues and collaboration with various teams. The ideal candidate... 

    Honest Medical Group LLC

    Nashville, TN
    1 day ago
  •  ...join our growing team in Brentwood, TN! The Technical Assistant supports departmental operations through administrative tasks such as data...  ...insurance license Skills & Experience to Be Successful: ~1+ years office administration experience, preferred ~ Willingness... 
    Work at office

    Brown & Brown

    Brentwood, TN
    5 days ago
  • $42 per hour

     ...Come on in... The water is Hayward. Benefits Effective Day 1 Great Medical, Dental & Vision plans Company Paid Life Insurance...  ...and control wiring. ~ Communicate with OEM equipment tech support of equipment problems to request technical assistance. ~ Must be... 
    Temporary work
    Work experience placement
    Local area
    Day shift

    Hayward Industries Inc

    Nashville, TN
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tier-1 Help Desk Support Technician. Be the first to apply!