Account Manager

About Us:

ZenaTech (Nasdaq: ZENA | FSE: 49Q) is a technology company specializing in AI drones, Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission-critical business applications. Since 2017, the company has leveraged its software development expertise and expanded its drone design and manufacturing capabilities through ZenaDrone to innovate and enhance customer inspection, monitoring, safety, security, compliance, and surveying processes.

Position Overview

We are seeking a driven and technically adept Account Manager/Business Development Associate to expand our rapidly growing Indoor Drone Solutions vertical. This role focuses on unlocking partnerships with warehouses, manufacturing facilities, logistics centers, retail fulfillment hubs, mining operations, agricultural indoor sites, and large commercial buildings requiring autonomous indoor inspections or monitoring.

The ideal candidate combines sales leadership, technical understanding of drone systems, and strong customer-facing communication skills. You will develop market opportunities, manage and maintain the sales pipeline, and work closely with engineering, operations, and product teams to align customer needs with our indoor drone capabilities.

Department: Business Development / Drone-as-a-Service (DaaS)

Key Responsibilities

Business Development & Sales

- Identify, develop, and manage sales opportunities for indoor drone inspections, monitoring, automation, and DaaS offerings.

- Build and maintain strong relationships with clients in logistics, warehousing, manufacturing, mining, agriculture, security, and facility management.

- Conduct on-site assessments and propose tailored indoor drone solutions for customer workflows.

- Prepare proposals, pricing models, SOWs, RFP responses, and client presentations.

Market Expansion

- Research and evaluate emerging opportunities in the indoor drone and industrial automation markets.

- Recommend strategic partnerships with industrial integrators, security firms, and robotics technology providers.

- Support the rollout of the Drone-as-a-Service model across Canada.

Technical & Product Collaboration

- Work closely with the engineering and flight operations teams to understand features and capabilities of our indoor drone platforms.

- Translate customer requirements into product feature requests and operational plans.

- Participate in indoor demo flights, pilot programs, and customer onboarding.

Client Success & Account Management

- Manage customer accounts post-deployment, ensuring high satisfaction and strong operational results.

- Track performance metrics and propose optimizations for existing client sites.

- Renew, upsell, and expand client contracts across multiple buildings or locations.

Reporting & Documentation

- Maintain accurate CRM records for leads, pipeline, demos, and closed deals.

- Provide weekly and monthly business development activity reports to leadership.

- Contribute insights to support strategy, marketing, and product roadmap decisions.

Required Qualifications

• 5-8 years of business development, sales, or account management experience in drones/UAVs, robotics/automation, industrial technology, or manufacturing/logistics technology.
• SAP or other inventory management system experience
• Strong understanding of commercial drone applications, ideally including indoor environments.
• Proven track record of B2B sales and closing mid-to-large enterprise contracts.
• Excellent technical communication skills and ability to work closely with engineering teams.
• Strong negotiation, relationship-building, and presentation abilities.
• Valid driver's license; ability to travel within Florida and across US as required.

Preferred Qualifications

• Experience selling to warehouses, fulfillment centers, manufacturers, mining operations, or industrial facilities.
• Experience with indoor inspection technology, facility automation, or indoor robotics.
• Comfort with CRM systems.
• UAV certifications or technical training (asset, not mandatory).

Core Competencies

• Strategic prospecting & opportunity evaluation
• Consultative solution selling
• Technical curiosity & product understanding
• Strong communication & presentation skills
• Relationship management & account retention
• High self-motivation and independence
• Cross-functional collaboration

Compensation & Benefits

• Base Salary: $55,000 - $65,000 USD
• Commission Plan:
• * 5% commission on first-year revenue for all new customer contracts closed
• * 2% commission on contract renewals
• * Quarterly performance bonus of $3,000 for hitting pipeline, demo, and revenue targets
• Stock option eligibility for high-performing employees
• Travel and demo equipment budget
• Health, dental, and wellness benefits package

Artificial Intelligence

We use artificial intelligence to review and screen applications and materials. However, every candidate we move forward with is reviewed and selected, and all final hiring decisions are made, by a member of our hiring team.

“We are an equal opportunity employer committed to employment equity utilizing hiring practices on merit and business needs. We encourage applications from women, Indigenous peoples, persons with disabilities, members of visible minorities and all others of legally protected status.”

This is a vacant position