Lead, Revenue Management

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group's Royal Caribbean International Brand has an exciting career opportunity for a full-time Lead of Revenue Management reporting to the Manager of Revenue Management.

This position works on-site in Miami, Florida.

Position Summary:

The Lead, Revenue Management, will assist with the creation and implementation of RCI product strategic plans to maximize ticket revenues and utilization of stateroom inventory. This plan includes determining strategic pricing throughout the deployment cycle, negotiating large group contracts and charters, assisting with global and domestic sourcing strategies, and monitoring economic and market trends to adjust the strategy when necessary. The ability to manage an array of global products and understand market nuances is key.

The Lead will work closely with the team Manager, Director, as well as Sales, Marketing, Trade Support and Services and other operational departments to implement this plan. The Lead will guide a team of product analysts to achieve revenue plan and forecast. The Lead will be expected to perform statistical analysis, correlation analysis, and data manipulation.

In addition, the Lead will assist with the development of strategic plans to maximize RCI ticket revenues and utilization of inventory for a product portfolio, ranging from $200M to over $600M, for North America and International cruise markets. This includes data analysis and support as well as the creation of Power Point presentations of strategic plans to senior management. The Lead will also be responsible for aiding in the implementation of strategic and tactical plans both through cross-departmental initiatives.

Essential Duties and Responsibilities:

• Trains, provides product feedback, and coaches a team of analysts in order to achieve revenue plan target and forecast.
• Responsible for developing, distributing, supporting, enforcing, and integrating best practices and standards across the organization.
• Responsible for revenue maximization via inventory and pricing management. This includes reviewing product pricing to ensure fares support strategic sales and marketing initiatives.
• Assists in the preparation of incentive and charter sales quotes for the Sales Incentive team.
• Provides analytical support for cross-departmental action plans and promotions with Sales and Marketing when indications point to demand and pricing softness.
• Requires coordination and implementation of promotions to address product needs and develop initiatives that drive volume through more cost-effective distribution channels.
• Ensures that Strategic and Tactical Pricing execution complies with anti-trust and Sarbanes Oxley
• requirements.
• Responsible for daily reviews of any low APDs bookings that falls under low APD thresholds including special faring and combinability issues.
• Provides sailing level forecast guidance for product portfolios that support quarterly Wall Street guidance.
• Develops working knowledge of Reservation and Pricing systems (AS400), Data Mining tools (Hyperion) and demonstrates expertise in analytical tools such as Excel, to effectively execute strategies and tactics.
• Assists with the development of measurement tools with Strategy and Analysis teams that enhance yield management activities across the organization.
• Drives continuous improvement of policies and processes as well as the enhancement and creation of tools.
• Provides Revenue Management support in system overhauls that deliver benefits to a variety of pricing related activities.
• Creates and distributes reports to Senior Leadership on key strategic initiatives/products, as well as tactical reactions to changing conditions. Provides regular updates to management on these key initiatives/products via trading meeting, regular updates, etc.
• Perform other duties as required.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge and Skills:

• Master of Business Administration (MBA) or master's degree (MA) preferred.
• Bachelor's degree (BA) from four-year college or university required with focus in quantitative discipline required.
• 5+ years related experience in financial / business analysis or related field required.
• Must be able to demonstrate understanding of revenue management concepts and tools and demonstrate understanding of basic economics.
• Previous experience with Sales or Marketing preferred.
• Previous experience in implementing system enhancements and decision-making tools.
• Demonstrated experience in project management.
• Previous experience with leading a team and coaching preferred.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

The position is not eligible for work authorization sponsorship.


Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.