Patient Services Representative- Seffner

Insight Global is seeking a Patient Services Coordinator for a direct hire opportunity.


This resource will be responsible for general office functions that support patient care, including patient registration, insurance verification, and collection of applicable coinsurance and copayments. You'll also be scheduling diagnostic and follow-up appointments and answering phone calls. You'll greet patients when they arrive, manage wait times, and complete check-in and check-out tasks! You'll manage the cashier box and daily deposits, and process walk-in patients and visitors.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• 2+ years of customer service or patient service experience
• Very strong communication skills (written and verbal)
• Data entry experience (Excel)
• Experienced in talking to clients and patients on the phone and via email
• Proficient with Microsoft Suite experience
• Bilingual in English/Spanish


Nice to Have Skills & Experience
• Knowledge of ICD-10 and CPT coding
• Prior outpatient or clinic-based experience
• Experience with electronic medical records (EMR/EHR)


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.