Program Director

Program DirectorBegin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.About the Indiana Office of Administrative Law Proceedings (OALP): The Indiana Office of Administrative Law Proceedings (OALP) was established as a new state agency in 2020 to provide a central and independent hearings process for administrative cases with different Indiana State agencies. OALP has a staff of administrative law judges (ALJs) who hear disputes between certain state agencies and persons aggrieved by that agency's action, as well as a team of Legal Assistants (LAs) who assist our ALJs with case management and data. Some of the state agencies for which OALP hears cases include the Family and Social Services Administration (FSSA), the Department of Child Services (DCS), and the Bureau of Motor Vehicles (BMV). A full list of agencies can be found at The mission of OALP is to provide efficient, effective, and impartial adjudicatory processes for Indiana's citizens and agencies.Role OverviewThe Deputy Clerk of Courts is required to demonstrate comprehensive knowledge of administrative processes related to the OALP's case management systems (CMS). This includes: Understanding the CMS functions; Maintaining OALP case files and dockets; Processing new cases and filings; Arranging proceedings; Producing case records for judicial review/record requests. The Deputy Clerk of Court will also be responsible for: (1) managing a team of Legal Assistants, (2) creating and implementing policies and procedures, and (3) training OALP staff on case management policies and procedures. The position will assist the Clerk of Courts with oversight of legal support, as well as any other duties as assigned.Salary: The salary for this position traditionally starts at $53,222.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.A Day in the LifeThe essential functions of this role are as follows: Establish program objectives, KPIs, and actions to achieve them. Develop, update, and monitor all policies and procedures related to the program area. Interpret and explain policies, rules, regulations, or laws to leadership or customers. Implement corrective action plans to solve program problems. Analyze, prepare, and disseminate monthly and annual program reports. Review budget and make budgetary recommendations to improve the program area finances. Ensure program requirements meet federal and state policies and grants compliance. Assist in the development and train employees or agency consultants on program requirements and usage. Coordinator and deliver communication plans and communications. Serve as a liaison between agency and other state and federal agencies. Serve on management committees or other governing boards. Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development. Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.What You'll Need for SuccessIndividuals in this role should minimally be able to articulate or demonstrate the following: Specialized knowledge in program subject matter obtained through experience and/or education. Specialized knowledge of program area including pertinent rules and regulations. Extensive knowledge of all source materials and references including federal and state laws governing the programs. Ability to develop and implement new principles and policies and discern any far-reaching implications. Ability to communicate orally and in writing. The ability to apply general rules to specific problems to produce answers that make sense. Ability to work effectively with a wide variety of stakeholders. Working knowledge of accounting and budget principles. Ability to delegate work, set clear direction, and manage workflow. Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets. A degree is not required. However, at least 7+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered. Individuals should have the ability to perform essential functions with or without reasonable accommodation.Supervisory Responsibilities/Direct ReportsThis role may be utilized in a supervisory capacity based on agency needs.Benefits of Employment with the State of IndianaThe State of Indiana offers a comprehensive benefit package for full-time employees which includes: Three (3) medical plan options (including RX coverage) as well as vision and dental plans Wellness Rewards Program: Complete wellness activities to earn gift card rewards Health savings account, which includes bi-weekly state contribution Deferred compensation 457(b) account (similar to 401(k) plan) with employer match Two (2) fully-funded pension plan options A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers Up to 15 hours of paid community service leave Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 on election years Education Reimbursement Program Group life insurance Referral Bonus program Employee assistance program that allows for covered behavioral health visits Qualified employer for the Public Service Loan Forgiveness Program Free Parking for most positions Free LinkedIn Learning accessEqual Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.