AI-Driven SaaS Support Specialist Customer Advocate
Easygenerator
Easygenerator is seeking an enthusiastic customer-focused specialist to join our global team. In this role you will engage with customers across chat, email, and calls, helping them maximize value from our AI-powered authoring platform. You'll share best practices, document insights, and collaborate with Sales, Development, Marketing, and QA to enhance the product and customer experience. A strong English communicator with a proactive mindset will thrive in this fast-growing EdTech environment. #J-18808-Ljbffr Easygenerator
- ...assigned territory. You will drive sales, execute business plans, and deliver product presentations while leveraging AI-driven insights to optimize customer engagement. The role requires a BA/BS (Life Sciences preferred) and a track record in pharma sales or B2B. #J-1880...Customer
- MSIG USA is seeking an underwriting support specialist in the Alexandria, VA area. You will assist underwriting staff by collecting data, organizing... .... The role emphasizes data gathering, file prep, and strong customer service for internal teams and brokers. Bachelor's degree is...Customer
- ...Sr. IT Support Specialist The Sr. IT Support Specialist is the face of IT at Piedmont Global. Your customers are your colleagues and you are fast, patient, and clear, whether you are... ...more out of their tools, including the AI assistants that are becoming part of how...CustomerWork at officeRemote work
$65k - $80k
...Description Eagle Hill is seeking an IT Support Specialist to join our internal Information... ...systems. We're looking for someone who is customer-focused, resourceful, and eager to... .... Microsoft 365, Power Platform and AI Tools Support Microsoft 365 tools...CustomerTemporary workWork at officeMonday to Friday$115k - $135k
AI Product Lifecycle and Support Specialist. Bethesda, MD / Hybrid. Must be eligible to obtain and maintain an NIH... ...activities within a mission-driven environment. Program Overview Support... ...and determine potential impact for customers. Required Qualifications...CustomerTemporary workLocal areaRemote work2 days per week- Piedmont Global is seeking a Sr. IT Support Specialist to own Tier 1/2 support for HQ and remote staff. You’ll... ...colleagues maximize productivity with AI tools. This onsite role in Arlington, VA requires strong customer service, training experience, and hands-on Windows...CustomerRemote work
$61k - $89k
...believe that when our customers are successful in their... ...them with data-driven solutions. And the momentum... ...Overview: The Implementation Advocate is part of a... ...experience implementing or supporting software in a high-... ...Demonstrated experience with SaaS platforms and the...CustomerH1bWork at office$65k - $80k
Eagle Hill Consulting, LLC is seeking an IT Support Specialist to join our on-site IT team in Arlington, VA. You will be the... ...Windows/Microsoft 365, Azure/Entra, InTune, and AI tools. This role emphasizes customer service, troubleshooting, and documentation. Office-...CustomerWork at officeMonday to Friday- ...Account Executive to join its mission-driven sales team. You will manage sales pipelines... ...to demonstrate the impact of our AI-driven messaging platform. Ideal candidates will have 2-6 years of SaaS sales experience, strong customer service orientation, and exceptional communication...Customer
- ...committed to advancing our customers' missions, fostering professional... ...a highly skilled Senior IT Support Specialist / Support Lead to strengthen... .... Evaluate and implement AI‑focused tools, Copilot/... ...leadership role. AI or automation‑driven systems experience (Copilot,...CustomerInterim roleWork at officeLocal area
- ...has an exciting opportunity for a User Support Specialist to join our team in support of an... ...hardworking, competitive candidate that is driven to succeed with a natural sense of urgency... ...-making process to provide consistent customer service. You are highly proficient in...CustomerFor contractorsWork from homeNight shiftWeekend work
- ...Developer Advocate VAST Data is revolutionizing the data infrastructure landscape with... ...its innovative approach to data platforms, AI acceleration, and storage architecture. Our... ...workshops, content, and events, helping customers and prospects understand how VAST Data...CustomerRemote workFlexible hours
$30 - $37 per hour
...Provides Tier 2 deskside and remote end user support including imaging, deployment, asset... ...fast-paced environment.• Must have strong customer service skills and be able to multitask between... ....Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI)...CustomerContract workTemporary workRemote work$120k - $150k
...Secure is seeking a Journeyman Workflow Support Specialist for its Intrepid Solutions operating... ...enterprise analytical workflows, data-driven operations, and process automation within... ...duties independently while supporting customer priorities and mission objectives. Operating...CustomerFull timeContract workWork at officeFlexible hours$85.38k - $141.63k
...organized self starter to serve as AI Governance and Tech State Policy Advocate. The Policy Advocate will work... ...more than one million members and supporters. We hold governments and corporations... ..., energetic, and mission-driven. ~ Ability to take initiative and...Temporary work$85k - $105k
...Onsite It Support Specialist We're looking for an Onsite IT Support Specialist to be the friendly... .... You'll work alongside our internal AI agent and build the automations and AI... ...that drive down resolve time and drive up customer satisfaction. Efficiency here isn't a...CustomerOdd jobLive inWork at officeRemote work$87.55k - $124.76k
...Experience by treating our customers and each other as we... ...: The Senior Claims Advocate provides strategic claims support and advocacy for clients,... ...intervention, and outcome-driven resolution approaches... ...any organization may view AI tools for tasks such as drafting...CustomerFull timeTemporary workPart timeLocal areaFlexible hours- ...and committed team of mission-driven professionals to apply their skills... ....C., we are looking for an IT Support Specialistto ensure our daily... ...connectivity. ~ SaaS Operations: Manage user access... ...will face unique Engineering and AI challenges that make a...Work at officeLocal areaRemote workFlexible hours
- ...Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and... ...DC, Expression provides data fusion, data analytics, AI/ML, software engineering, information technology, and...CustomerFor contractorsWork at officeImmediate start
$31 - $33 per hour
...provide implementation support Provides technical... ...issue Learns and applies customer and engineering best... ...headquarters technical support specialists, software/hardware... ...person and virtually Advocates for technology needs... ...Intelligence (AI): We may use Artificial...CustomerContract workTemporary workWork at officeLocal area$80.18k - $108.48k
...Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, VTC Certifications: None... ...into opportunity as a IT Support Specialist with GDIT. A career in enterprise... ...leading mission-ready capabilities in AI, cloud, cyber and software...CustomerFull timeTemporary workPart timeWork experience placementImmediate startRemote workWorldwideFlexible hours- Sprouts Farmers Market, Inc. in Virginia, Arlington, is seeking a Sales Ambassador to engage customers with product sampling while delivering exceptional service in a fast-paced environment. Successful candidates will have a passion for Sprouts products and possess effective...Customer
- ...Patient Advocate Schedule: Monday through Friday, 8:00 AM - 4:30 PM Job Purpose The Patient Advocate supports uninsured and underinsured patients by helping them access financial... ...~23 years of experience in a customer service preferred ~ Bilingual in Spanish...CustomerWork at officeLocal areaMonday to Friday
- ...compliance product. You will partner with designers, engineers, and legal SMEs to deliver AI-powered workflows customers trust, and you will influence teams through data-driven thinking and clear communication. You will mentor other product managers, align product goals...Customer
- PerformYard, Inc. is a growth-stage B2B SaaS company focused on employee performance management... ...the roadmap and drive features for our AI-enabled platform. You will collaborate with product development, stakeholders, and customers, contributing to grooming sessions and...CustomerRemote job
- PerformYard is a growth-stage SaaS company redefining employee performance management. The Product... ...with product teams, stakeholders, and customers to refine the product roadmap and define innovative features for our AI-enabled platform. You will work within an agile...CustomerRemote job
- Responsibilities:- Problem investigation, troubleshooting and resolution- Master of End User Computing Support, troubleshooting, and customer service, and acts as an escalation point- Proactive on potential customer issues and IT environment health- Expert with remote...CustomerRemote work
$74.4k - $85k
...Management. Our award-winning SaaS platform, Medallia... ...for candidates, customers, employees, patients, and... ...how likely people are to advocate, contribute, and stay.... ...Team Experienced Product Support Advocates are responsible... ...industry-leading AI to deliver the intelligence...CustomerTemporary workWork experience placementLocal areaShift work- User Support Specialist - SeniorTS/SCI RequiredHybrid: Onsite: Arlington, VAJob Description: The User Support Specialist - Sr. provides tiered... ..., and network issues while maintaining high levels of customer service and system availability. The role focuses on managing...CustomerRemote work3 days per week
$73.45k - $132.78k
...Intelligence (OSINT) known as POSTMAN. As an User Support Specialist on our team, you will play a critical... ...collaborate with team members, customer staff, and IC Users to understand... ...analyst or intelligence instructor that is driven to 1) help others, 2) develop tradecraft...CustomerFull timeWork at officeRemote workFlexible hours
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